Shannon Ulsaver
Glendale Heights
Summary
Dedicated hard worker with years of experience with sales, customer service, cashier ,handling money and cross trained. Friendly with everyone, and have a positive attitude. Work well with others and good face to face communication with costumers, workers and management.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
7
7
years of professional experience
Work History
Cashier
Khols
Wheaton
09.2025 - 10.2025
- Processed customer transactions efficiently and accurately at point of sale.
- Assisted customers with product inquiries and provided recommendations.
- Maintained a clean and organized checkout area for optimal customer experience.
- Resolved customer concerns promptly to enhance satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Sales Associate
TJ Maxx
Machesney Park
05.2025 - 09.2025
- I Work the sales floor and hang clothes and sort items in the back room and work the fitting room.
- Assisted customers in locating merchandise and answering inquiries.
- Maintained organized sales floor and restocked shelves regularly.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier/Customer Service
Hardee's
Roscoe
06.2020 - 04.2021
- Line cook, cashier/sales, customer service, drive through, training for team lead and also preparing food and prepping food and storing food.
Cashier/Sales Customer Service
Goodwill Store & Donation Center
Glendale Heights
08.2019 - 03.2020
- Solved complaints by customers and issued credits for returned merchandise.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Gained recognition for providing efficient service and a high degree of accuracy.
- Returned non-purchased products to shelves and performed general merchandising functions.
- Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
- Engaged customers and built connections using a positive, upbeat attitude.
- Boosted team success by working well with all members and cross-training in different positions and departments.
- Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
- Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
- Increased sales of target items by employing excellent upselling and communication skills.
- Stayed on top of policy changes and promotions to better serve customers with current information.
- Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks.
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers in locating items throughout the store.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and donation transactions accurately.
- Trained new cashiers in store policies and operating procedures.
Cashier/Sales
Johnson Oil Loves Park
Loves Park
08.2018 - 03.2019
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Solved complaints by customers and issued credits for returned merchandise.
- Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
- Returned non-purchased products to shelves and performed general merchandising functions.
- Verified prices and calculated totals using scanners and point of sale (POS) systems.
- Operated POS cash register, handling an average of [Number] transactions on average daily.
- Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
- Stayed on top of policy changes and promotions to better serve customers with current information.
- Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
- Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
Education
High school diploma or GED -
South Elgin
South ElginSkills
- Customer service
- Retail Sales
- Cash register
- Scanner operations
- Merchandise restocking
- Stocking
- Organizational skills
- Basic math
- POS
- Cash handling
- Math
- Communication skills
- Customer service excellence
- Process transactions
- Guest services
- Sales
- Customer assistance
- Transaction processing
- Customer relationship management
- Problem solving
- Effective communication
- Conflict resolution
Languages
English
Willing To Relocate
- Bloomingdale, IL
- Carol Stream, IL
- Addison, IL
Timeline
Cashier
Khols
09.2025 - 10.2025
Sales Associate
TJ Maxx
05.2025 - 09.2025
Cashier/Customer Service
Hardee's
06.2020 - 04.2021
Cashier/Sales Customer Service
Goodwill Store & Donation Center
08.2019 - 03.2020
Cashier/Sales
Johnson Oil Loves Park
08.2018 - 03.2019
High school diploma or GED -
South Elgin