Shannon Bittner
Springfield
Summary
Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor
Gateway Foundation, Springfield
07.2023 - Current
- Maintains confidential, systematic, accurate and timely documentation of client progress in Electronic Health Record (EHR)
- Monitors client behavior in therapeutic milieu
- Uses excellent communication skills to guide clients toward positive choices, especially when in crisis.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Developed individual treatment goals based on history and diagnosis.
- Facilitated group and individual therapy in outpatient setting.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Monitored client progress to make necessary adjustments for client success.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
Paraprofessional
Sased Central, Springfield
01.2021 - Current
- Coordinating with teacher for lesson plans
- Communicating with children and helping them understand lessons
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Supported teacher in development of individual learning strategies.
- Alerted instructor to student behavior or issues requiring intervention.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Offered student support through special accommodations, extra assistance, and assessments.
Paraprofessional
The Hope Institute, Springfield
11.2022 - 07.2023
- Coordinating with teacher for lesson plans
- Perform other duties as assigned
- Communication with Children and helping them understand lessons
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Provided individualized reading, writing and math instruction to support student development.
Paraprofessional
The Hope Institute, Springfield
10.2016 - 09.2020
- Communicating with children and helping them understand lessons
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Interacted physically and verbally with students throughout each day.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Observed students' performance and recorded relevant data to assess progress.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Education
Bachelor of Science - Correctional Program Support Services
University Of Phoenix
Remote01-2025
Skills
- Verbal and written communication, time and task management, problem solving skills, teamwork, dependability, group facilitation, and documentation
- Clinical assessment
- Client evaluation
- Specimen testing
- Testing specimens
- Providing community referrals
- Defining treatment objectives
- Substance abuse education
- Motivational interviewing
- Community engagement
- Crisis management
- Case management
- Recovery support services
- Individual counseling
- Goal setting
- Clinical documentation
- Recovery support
Certification
- Paraprofessional License, State of Illinois
- Certified Drug and Alcohol Counselor
Timeline
Substance Abuse Counselor
Gateway Foundation, Springfield
07.2023 - Current
Paraprofessional
The Hope Institute, Springfield
11.2022 - 07.2023
Paraprofessional
Sased Central, Springfield
01.2021 - Current
Paraprofessional
The Hope Institute, Springfield
10.2016 - 09.2020
Bachelor of Science - Correctional Program Support Services
University Of Phoenix