Shannon Anne
Arlington Heights
Summary
Detail-oriented office professional with experience in high school Student Services and corporate retail. Proven ability to manage multiple projects under tight deadlines while fostering collaboration among diverse teams. Committed to supporting student academic and personal growth, ensuring needs are met and empowering success. Strong interpersonal skills demonstrated through effective engagement with individuals from varied backgrounds.
Overview
26
26
years of professional experience
Work History
Post Secondary Counseling Assistant/504 Coordintor
High School District 214
Arlington Heights
08.2022 - Current
- Provided guidance and support to students regarding college selection, application deadlines and admission requirements for approximately 500 students per class.
- Supported students in developing personalized college lists based on their interests, academic strengths and career goals.
- Provided one-on-one support for students in need of additional academic or social-emotional guidance during the application process.
- Researched and distributed scholarship and financial aid opportunities to students and their families.
- Coordinated and scheduled over 100 college representative visits per semester, ensuring timely communication and logistical arrangements.
- Organized and facilitated college fairs, informational sessions and workshops for students and parents.
- Oversaw the development, implementation and monitoring of 504 plans for approximately 300 students with disabilities, ensuring compliance with Section 504 of the Rehabilitation Act.
- Coordinated 504 meetings with students, parents, and staff to develop individualized accommodation plans.
- Served as the primary point of contact for parents and teachers regarding 504 accommodations and services.
- Trained and educated staff on Section 504 policies, legal requirements and best practices for supporting students with disabilities.
Office Specialist
Danco Enterprises
Huntley
10.2015 - 08.2020
- Coordinated logistics and product sourcing for sales from China to Walgreens.
- Facilitated communication between vendors in Hong Kong and Walgreens purchasing team for timely order fulfillment.
- Managed product specifications, pricing negotiations, and delivery schedules to meet retail requirements.
Sr. Coor., Marketing Operations, National Markets
Walgreen Co.
Deerfield
10.2004 - 10.2015
- Managed specific categories of the Walgreens weekly circular: Ensured all product information, including pricing, descriptions, images and promotional details, was accurate and up-to-date. Oversaw the coordination of millions of dollars in ad placements, ensuring optimal positioning and visibility for key products. Worked closely with cross-functional teams to verify content and prevent errors, driving sales while minimizing customer confusion and complaints. Ensured promotional materials were aligned with company standards and local market needs.
- Suggested and implemented new processes and best practices to streamline marketing procedures, improving efficiency and reducing errors in the production of promotional materials. Collaborated with internal teams to identify areas for improvement, resulting in more timely and cost-effective execution of marketing campaigns. Regularly reviewed workflows and provided actionable insights to optimize the overall marketing strategy.
Puerto Rico & Bilingual Merchandising Coordinator
Walgreen Co.
Deerfield
08.2001 - 10.2004
- Proofed Puerto Rico and Bilingual circulars, fragrance catalogs and marketing materials for accuracy in product information in Spanish.
- Coordinated advertising programs in Puerto Rico, ensuring compliance with local laws and regulations.
- Maintained agendas for Puerto Rico operations to support promotional efforts.
- Liaised between corporate office, Puerto Rico district office, and translators for effective communication.
Retail Guest Service Manager
Walt Disney World Co.
Lake Buena Vista
05.1999 - 08.2001
- Managed a diverse team from various cultural backgrounds, promoting inclusivity and sensitivity.
- Oversaw daily operations, maintaining profitability and often exceeding budget goals of over $200,000 in daily sales.
Education
Bachelor of Arts - Communications, Marketing & Spanish
Bradley University
Peoria, IL05-1999
Skills
- Technical Skills: Google Workspace, Microsoft Office Suite, SchooLinks, Naviance & Social Media
- Soft Skills: Strong Written and Verbal Communication, Detail Oriented and Accuracy Focused, Team Collaboration, Time Management, Multitasking & Problem-Solving
Accomplishments
- Outstanding Contributions to Education Award, High School District 214
- Partners in Excellence, Walt Disney World Company
Languages
Spanish
Limited
Timeline
Post Secondary Counseling Assistant/504 Coordintor
High School District 214
08.2022 - Current
Office Specialist
Danco Enterprises
10.2015 - 08.2020
Sr. Coor., Marketing Operations, National Markets
Walgreen Co.
10.2004 - 10.2015
Puerto Rico & Bilingual Merchandising Coordinator
Walgreen Co.
08.2001 - 10.2004
Retail Guest Service Manager
Walt Disney World Co.
05.1999 - 08.2001
Bachelor of Arts - Communications, Marketing & Spanish
Bradley University