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Associate Principal Engineer

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Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

 To set a challenging career and strive for excellence by maintaining consistency in my performance, which offers scope for widening the spectrum of my knowledge, thereby enabling me to emerge with new ideas and contributing towards the growth of the organization. 

Dynamic property claims specialist with a proven track record of efficiently assessing and resolving insurance claims. Expertise in collaborative team environments fosters optimal results while adapting to evolving needs. Extensive experience in supervising property and casualty claims, combined with a commitment to mentoring and implementing results-driven processes. Strong negotiation, investigation, and customer service skills ensure fair and accurate claims outcomes while managing multiple cases to maintain high levels of client satisfaction.

Dynamic leader with expertise in client engagement and small business management. At Allstate Insurance, cultivated strong client relationships, driving repeat business. Achieved 104% growth in new business volume at GE/ERC Life. Proven track record in strategic planning and effective relationship management, leveraging communication skills to foster collaboration and loyalty.

Accomplished educational leader with two decades of experience at Ben Davis High School, focusing on student and staff planning, and professional development.
Proven ability to mentor staff and enhance student performance through effective strategies. Proficient in engaging stakeholders to implement impactful educational initiatives for all students.

Experienced and highly skilled trades professional with a strong background in welding, mechanical maintenance, crane operations, and Powered Industrial Vehicle (PIV) operations. Proven track record in welding supervision and project management, leading teams to complete complex projects safely, on time, and to the highest quality standards. Adept at troubleshooting, equipment repair, and implementing efficient work processes to maximize productivity. Committed to safety, precision, and continuous improvement in all aspects of operations.

Forklift operator with 6+ years of experience in warehouse operations, specializing in efficient material handling and inventory management. Proven track record of maintaining high accuracy and attention to detail in fast-paced environments. Committed to enhancing operational efficiency and safety standards.

Healthcare professional with comprehensive experience in medical record abstraction for patient education, hospital wide staffing and patient placement challenges.
Trained in patient scheduling, experience in educating and treating patients with heart failure to include dietary and activity requirements.
Collaborative team player with focus on reliable performance and adaptability to dynamic healthcare environments.

Results driven Sales Producer, known for exceptional productivity and efficiency in task completion. Possess specialized skills in client relationship management, product knowledge, and sales strategy development. Excels in communication, problem solving, and adaptability, ensuring seamless service delivery and client satisfaction.

Dynamic Licensed Sales Producer at Cooke Insurance Center with a proven track record in insurance sales and fostering customer relationships. Licensed in Property and Casualty in Mississippi and Tennessee. Successfully managed a $2 million portfolio, enhancing client retention through personalized and dedicated service. Skilled in policy management and problem-solving, consistently achieving targets and driving marketing initiatives to foster growth. Committed to a positive work environment, facilitated by open communication and encouragement.

Shanniqua Norman

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Licensed Sales Producer

BA Sales Agent

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High School Diploma -

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Licensed Sales Producer

BA Sales Agent

High School Diploma -

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