Shanice Bethea
Chicago
Summary
Compassionate Certified Nursing Assistant and BA Psychology graduate with 6+ years of hospital experience. Adept at delivering dignified, patient-centered care while supporting multidisciplinary teams. Brings strong research, clerical, and financial-control skills plus a proven record of leadership in community programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leadership Member & Peer Mentor
NSLS Foundation
01.2024 - Current
- Completed 50+ hours of leadership coursework on goal-setting, EI, and advanced communication.
- Facilitated weekly peer-mentoring sessions, boosting participant goal-achievement rates by 25%.
Certified Nursing Assistant
Mercy General Hospital
01.2020 - Current
- Deliver hands-on care to up to 15 patients per 12-hour shift, maintaining 98% patient-satisfaction scores.
- Document vitals & reports with 100% accuracy, reducing medication errors by 15%.
- Train 5+ new CNAs on EHR usage and patient-care best practices each quarter.
Office & Records Administrator
Midwest Health Services
01.2020 - 01.2024
- Streamlined filing system, cutting document-retrieval time by 30%.
- Managed invoice processing & financial controls for $200K annual budget without discrepancies.
Education
B.A. Psychology (Honors) -
University of Missouri
01.2025
B.A. Psychology (Transferred) - undefined
Southern NH University
01.2024
A.A. Psychology (Transferred) - undefined
Saint Louis Community College
01.2020
Skills
- Electronic Health Records (Epic)
- Microsoft Office 365
- SPSS & Qualtrics
- Google Workspace
Certification
- Certified Nursing Assistant (CNA)
- CPR & First Aid (AHA)
LANGUAGES
English (Fluent)
Spanish (Conversational)
CORE COMPETENCIES
- Patient Care & Support
- Hospice & Palliative Care
- Vital Signs & Documentation
- Leadership & Team Training
- Office & Records Management
- Data Analysis
- Conflict Resolution
- Time Management
Timeline
Leadership Member & Peer Mentor
NSLS Foundation
01.2024 - Current
Certified Nursing Assistant
Mercy General Hospital
01.2020 - Current
Office & Records Administrator
Midwest Health Services
01.2020 - 01.2024
B.A. Psychology (Transferred) - undefined
Southern NH University
A.A. Psychology (Transferred) - undefined
Saint Louis Community College
B.A. Psychology (Honors) -
University of Missouri
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