Shanelle Moffett
Chicago
Summary
Results-driven leader with extensive experience in high-volume fulfillment operations. Demonstrated ability to enhance team performance and productivity through effective problem-solving and strict adherence to safety standards. Proven track record in driving operational excellence and optimizing processes.
Overview
18
18
years of professional experience
Work History
Process Assistant
Amazon LLC
Markham
05.2021 - Current
- Lead and develop a team of associates in an high volume fulfillment operations averaging 10,000 units per hour.
- Drive daily labor planning and head count allocation to meet operational goals, during standard and peak volume periods.
- Partnered with Area Managers to remove barriers impacting safety, quality, and productivity.
- Maintain safety standard and proactively address hazards to ensure compliance and zero incident culture.
Fulfillment Associate
Amazon LLC
Joliet
09.2020 - 05.2022
- Supported outbound operations by resolving shipment defects, and problem solving practices.
- Sorted and packed customer orders for timely delivery.
- Demonstrated adaptability by cross training in multiple functions within the fulfillment center.
- Trained new fulfillment associates, sharing best practices and offering support.
Facilities Supervisor
Majestic Star Casino
Gary
04.2014 - 06.2020
- Oversaw operations daily to ensure compliance with safety regulations and operational standards.
- Developed maintenance schedules for facility equipment to reduce downtime.
- Developed and implemented procedures for operational efficiency to enhance performance.
- Monitored daily activities to uphold safety and regulatory compliance.
Supervising Security Officer
Majestic Star Casino
Gary
05.2008 - 04.2014
- Enforced security protocols and procedures, maintaining a secure environment.
- Conducted regular patrols to deter suspicious activity and ensure swift incident response.
- Responded promptly to incidents, coordinating with local law enforcement.
- Monitored casino premises, enhancing safety for guests and staff.
Education
High School Diploma -
Joliet West High School
Joliet, IL05-1990
Skills
- Process optimization
- Operational efficiency
- Safety compliance
- Labor planning
- Training and development
- Team leadership
- Problem solving
- Effective communication
Timeline
Process Assistant
Amazon LLC
05.2021 - Current
Fulfillment Associate
Amazon LLC
09.2020 - 05.2022
Facilities Supervisor
Majestic Star Casino
04.2014 - 06.2020
Supervising Security Officer
Majestic Star Casino
05.2008 - 04.2014
High School Diploma -
Joliet West High School