Shane McGuire
El Paso
Summary
Dynamic underwriting professional with a proven track record at State Farm, excelling in technical underwriting and data interpretation. Recognized for enhancing efficiency and accuracy, I consistently achieved high satisfaction through effective communication and attention to detail. A reliable team player, I thrive in fast-paced environments, driving successful outcomes in loan and claims management.
Overview
22
22
years of professional experience
Work History
Underwriting Assistant
State Farm
06.2020 - Current
- Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
- Prepared comprehensive reports on underwriting activities for management review, highlighting areas of success and opportunities for improvement.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Trained and delivered feedback to underwriting team by coaching subordinates on underwriting policies and decisions.
- Aided in training new Underwriting Assistants, sharing knowledge of company procedures and systems to ensure their successful integration into the team environment.
- Had the best numbers of cases worked and least amount of errors in my job area worked.
Business Loan Associate
State Farm
01.2006 - 06.2020
- Managed a diverse portfolio of loans spanning multiple industries, demonstrating adaptability and expertise across sectors.
- Reduced errors by implementing stringent quality control measures during each stage of the lending process.
- Increased efficiency through a well-structured organization system, resulting in more time dedicated to serving clients.
- Participated in cross-functional teams for process improvement initiatives that lead to increased productivity and better loan outcomes.
- Streamlined loan application process for faster turnaround times and increased customer satisfaction.
- Organized documentation accurately while adhering to strict compliance guidelines.
- Assisted loan officers in managing their portfolios, resulting in higher loan approvals and client retention rates.
- Processed numerous loan applications within strict deadlines, maintaining attention to detail and accuracy throughout the pipeline.
Auto Claim Specialist
Country Companies
08.2003 - 01.2006
- Collaborated cross-functionally with underwriting teams to ensure cohesive handling of policyholder accounts during the claims process.
- Achieved high levels of customer satisfaction by consistently providing clear explanations of policy coverages and claim processes.
- Maintained high levels of accuracy in data entry, ensuring proper documentation for each claim processed.
- Utilized advanced software programs to streamline claim data entry and document management, resulting in increased efficiency.
- Contributed to departmental goals by consistently meeting or exceeding individual performance metrics.
- Demonstrated exceptional attention to detail when evaluating vehicle damage assessments for accurate claim payouts.
- Enhanced claim resolution times by effectively coordinating with repair shops, appraisers, and other involved parties.
- Managed a diverse caseload of auto claims while maintaining strict adherence to company policies and procedures.
Education
Associate of Applied Science - Business
Illinois Central College
East Peoria, IL05-1995
Skills
- Technical underwriting
- Sales support
- Data interpretation
- Research
- Strong problem solver
- Policy administration
- Teamwork and collaboration
- Attention to detail
- Reliability
- Active listening
- Effective communication
- Self motivation
- Analytical thinking
- Adaptability
- Filing and data archiving
Timeline
Underwriting Assistant
State Farm
06.2020 - Current
Business Loan Associate
State Farm
01.2006 - 06.2020
Auto Claim Specialist
Country Companies
08.2003 - 01.2006
Associate of Applied Science - Business
Illinois Central College
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