Shane McGuire
El Paso
Summary
Dynamic underwriting professional with a proven track record at State Farm, excelling in technical underwriting and data interpretation. Recognized for enhancing efficiency and accuracy, I consistently achieved high satisfaction through effective communication and attention to detail. A reliable team player, I thrive in fast-paced environments, driving successful outcomes in loan and claims management.
Overview
22
22
years of professional experience
Work History
Underwriting Assistant
State Farm
06.2020 - Current
- Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
- Prepared comprehensive reports on underwriting activities for management review, highlighting areas of success and opportunities for improvement.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Trained and delivered feedback to underwriting team by coaching subordinates on underwriting policies and decisions.
- Aided in training new Underwriting Assistants, sharing knowledge of company procedures and systems to ensure their successful integration into the team environment.
- Had the best numbers of cases worked and least amount of errors in my job area worked.
Business Loan Associate
State Farm
01.2006 - 06.2020
- Managed a diverse portfolio of loans spanning multiple industries, demonstrating adaptability and expertise across sectors.
- Reduced errors by implementing stringent quality control measures during each stage of the lending process.
- Increased efficiency through a well-structured organization system, resulting in more time dedicated to serving clients.
- Participated in cross-functional teams for process improvement initiatives that lead to increased productivity and better loan outcomes.
- Streamlined loan application process for faster turnaround times and increased customer satisfaction.
- Organized documentation accurately while adhering to strict compliance guidelines.
- Assisted loan officers in managing their portfolios, resulting in higher loan approvals and client retention rates.
- Processed numerous loan applications within strict deadlines, maintaining attention to detail and accuracy throughout the pipeline.
Auto Claim Specialist
Country Companies
08.2003 - 01.2006
- Collaborated cross-functionally with underwriting teams to ensure cohesive handling of policyholder accounts during the claims process.
- Achieved high levels of customer satisfaction by consistently providing clear explanations of policy coverages and claim processes.
- Maintained high levels of accuracy in data entry, ensuring proper documentation for each claim processed.
- Utilized advanced software programs to streamline claim data entry and document management, resulting in increased efficiency.
- Contributed to departmental goals by consistently meeting or exceeding individual performance metrics.
- Demonstrated exceptional attention to detail when evaluating vehicle damage assessments for accurate claim payouts.
- Enhanced claim resolution times by effectively coordinating with repair shops, appraisers, and other involved parties.
- Managed a diverse caseload of auto claims while maintaining strict adherence to company policies and procedures.
Education
Associate of Applied Science - Business
Illinois Central College
East Peoria, IL05-1995
Skills
- Technical underwriting
- Sales support
- Data interpretation
- Research
- Strong problem solver
- Policy administration
- Teamwork and collaboration
- Attention to detail
- Reliability
- Active listening
- Effective communication
- Self motivation
- Analytical thinking
- Adaptability
- Filing and data archiving
Timeline
Underwriting Assistant
State Farm
06.2020 - Current
Business Loan Associate
State Farm
01.2006 - 06.2020
Auto Claim Specialist
Country Companies
08.2003 - 01.2006
Associate of Applied Science - Business
Illinois Central College
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Blake EnosBlake Enos
Underwriting Service Assistant at State FarmUnderwriting Service Assistant at State Farm
Hadiya HullHadiya Hull
Claims Adjuster at State FarmClaims Adjuster at State Farm
Abigail BarcenasAbigail Barcenas
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing