Summary
Overview
Work History
Education
Skills
cygendivine.com
Timeline
Generic

Shamekia Williams

Granite City

Summary

Dynamic professional with extensive experience at HCSC - Blue Cross Blue Shield of Illinois, excelling in claims analysis and processing. Proven ability to enhance efficiency and compliance through effective communication and streamlined workflows. Skilled in Microsoft Office and fostering collaboration among teams, ensuring timely resolutions and superior service delivery.

Overview

14
14
years of professional experience

Work History

Claims Technician

HCSC - Blue Cross Blue Shield of Illinois
07.2024 - Current
  • Processed claims accurately and efficiently, ensuring compliance with company policies and regulations.
  • Reviewed documentation for completeness, identifying discrepancies to facilitate timely resolution.
  • Utilized claims processing software to input data and track claim status effectively.
  • Communicated with healthcare providers and policyholders to gather necessary information for claims evaluation.

HR Administrative Assistant

Agency For Community Transit
03.2024 - 07.2024
  • Assisted in onboarding processes for new employees, ensuring a smooth transition into company culture.
  • Managed scheduling of interviews and meetings, optimizing time for HR staff and candidates.
  • Maintained employee records and files, ensuring accuracy and compliance with company policies.
  • Supported recruitment efforts by posting job openings on various platforms and screening resumes.

Lead Authorization Specialist

Saint Louis University
05.2017 - 10.2021
  • Managed patient authorization processes to ensure compliance with healthcare regulations and policies.
  • Collaborated with healthcare providers to gather necessary documentation for timely authorizations.
  • Streamlined authorization workflows, enhancing efficiency and reducing processing times.
  • Trained and mentored junior staff on best practices in authorization procedures and systems.

Office Service Representative

South County Health Center
06.2011 - 05.2017
  • Coordinated office supply inventory management, ensuring timely procurement and cost-effective solutions.
  • Implemented streamlined filing systems, enhancing document retrieval efficiency and reducing processing times.
  • Managed incoming communications, prioritizing tasks for optimal response and workflow organization.
  • Trained new staff on office protocols and software applications, fostering a collaborative work environment.

Education

Organizational Leadership & Technology

Saint Louis University
St. Louis, MO
12-2022

Skills

  • Claims analysis
  • Claims processing
  • Microsoft office
  • Liability determination

cygendivine.com

cygendivine.com is my website that I built. I utilized my skills and applied my knowledge.

Timeline

Claims Technician

HCSC - Blue Cross Blue Shield of Illinois
07.2024 - Current

HR Administrative Assistant

Agency For Community Transit
03.2024 - 07.2024

Lead Authorization Specialist

Saint Louis University
05.2017 - 10.2021

Office Service Representative

South County Health Center
06.2011 - 05.2017

Organizational Leadership & Technology

Saint Louis University
Shamekia Williams