Shaker Srour
Homer Glen
Summary
Dedicated and compassionate Dental Assistant with two years of experience providing essential support in clinical and administrative functions. Skilled in chairside assistance, patient care, and meticulous sterilization procedures. Proficient in dental software and adept at managing patient records with precision and confidentiality. Committed to delivering high-quality care and fostering positive patient experiences. Passionate about serving the community through oral health education initiatives. Known for exceptional organizational skills, attention to detail, and ability to thrive in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Dental Assistant
My Tooth Docs
12.2023 - Current
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
President at Benedictine University
Student Justice For Palestine
08.2020 - 05.2024
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
- Monitored club activities and identified areas for improvement.
- Organized and led weekly meetings for SJP.
- Expanded club membership with successful, proactive strategies.
- Identified topics of interest for club, researched and invites speakers, and coordinated presentations.
- Developed partnerships with related clubs and service organizations.
- Managed club budget and tracked fee collection, financial documentation and funds allocation.
- Trained and guided team members to maintain high productivity and performance metrics.
Six- Week Interprofessional Preceptorship Program
Gibson Area Hospital And Health Services
05.2023 - 07.2023
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided project progress updates and proposed solutions to issues.
- Developed and maintained relationships with key internal stakeholders.
- Facilitated successful completion of projects from concept to launch.
- Participated as shadowing physicians in clinical trials of medications and treatments.
Mobile Expert
T-Mobile
05.2020 - 09.2022
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
COVID-19 Tester
Elwan Medical Group
01.2022 - 03.2022
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
Volunteer
SYRIAN AMERICAN MEDICAL SOCIETY
01.2022 - 01.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions.
- Adhered to universal precautions and other appropriate infection control practices.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Educated patients and families on health conditions to raise awareness.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
Treasurer
Dental Club Benedictine University
08.2020 - 08.2021
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Implemented strategies to improve organizational financial performance.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Oversaw financial reporting process to facilitate timely and accurate financial statement preparation.
Dental Shadowing
My Tooth Docs
08.2020 - 08.2021
- Shadowed healthcare professionals to acquire hands-on experience in various clinical settings.
- Gained valuable insight into the inner workings of a busy clinic through extensive shadowing hours spent with medical professionals.
- Cultivated relationships with mentors, networking with potential employers and colleagues in the healthcare field.
- Expanded cultural competence by interacting with diverse populations during clinical shadowing hours at various facilities across urban and rural regions.
- Gained invaluable experience in crisis management, witnessing how medical professionals manage emergency situations with calmness and precision.
Volunteer
Advocate Christ Medical Center
10.2017 - 01.2020
- Reported patient requests, concerns, and other observations to staff.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Transported patients and helped with discharge procedures.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Bachelor of Science - Health Sciences
Benedictine University
Lisle, IL05.2024
Skills
- Project Oversight
- Public Speaking
- Client Relations Strength
- Team Collaboration
- Public Relations
- Social Understanding
- Safety Protocols
- Direct Patient Care
- Sterile Procedures and Techniques
- Documentation Procedures Expertise
- Antigen Testing
- Lab Equipment Calibration
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Dental Assistant
My Tooth Docs
12.2023 - Current
Six- Week Interprofessional Preceptorship Program
Gibson Area Hospital And Health Services
05.2023 - 07.2023
COVID-19 Tester
Elwan Medical Group
01.2022 - 03.2022
Volunteer
SYRIAN AMERICAN MEDICAL SOCIETY
01.2022 - 01.2022
President at Benedictine University
Student Justice For Palestine
08.2020 - 05.2024
Treasurer
Dental Club Benedictine University
08.2020 - 08.2021
Dental Shadowing
My Tooth Docs
08.2020 - 08.2021
Mobile Expert
T-Mobile
05.2020 - 09.2022
Volunteer
Advocate Christ Medical Center
10.2017 - 01.2020
Bachelor of Science - Health Sciences
Benedictine University
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