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Shaina Carlebach
Customer Success Manager
Summary
Enthusiastic and eager to lead team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Support and training in Salesforce. Motivated to learn, grow and excel in achieving the company goals.
Overview
33
33
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Educator
Anglican International School
Jerusalem
2011.08 - Current
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Assumed leadership roles in classes and summer activities.
- Built relationships and communicated with parents to provide best learning environment for children.
Project Manager
Shamir Organization
Jerusalem
2004.04 - Current
- Developed and initiated projects, managed costs and monitored performance.
- Facilitated the publication and distribution of prayer books in Russian to incoming immigrants.
- Responsible for the funding of the Jewish Encyclopedia
Coach
TriEnglish
Jerusalem
2016.01 - 2019.12
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Empowered managers and directors from private and public sectors such as Intel and executive directors in various branches of the government to become confident communicators in English
Education
Certificate in Web Development - Web Development
John Bryce
Israel 2017.01 - 2018.12
Certificate in Education - Teaching English As A Second Language (ESL)
Michlala College
Jerusalem 2009.08 - 2010.08
BBA - Industrial And Organizational Psychology
University of South Africa
South Africa 1999.01 - 2002.12
Skills
Problem solving skills
undefinedCertification
Salesforce Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Salesforce Certification
2022-06
Certificate in Web Development - Web Development
John Bryce
2017.01 - 2018.12
Coach
TriEnglish
2016.01 - 2019.12
Educator
Anglican International School
2011.08 - Current
Certificate in Education - Teaching English As A Second Language (ESL)
Michlala College
2009.08 - 2010.08
Project Manager
Shamir Organization
2004.04 - Current
BBA - Industrial And Organizational Psychology
University of South Africa
1999.01 - 2002.12
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