Shachar Ibgui

• Which includes:
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
• Answered customer phone calls to address questions and provide assistance with prescriptions.
• Providing expert advice on dietary supplements

• Work with a team, dynamic and under load
• Providing advice to customers on various products, service with a courteous and good response
• Sales promotion and maintenance of the place
• Worked closely with shift manager to solve problems and handle customer concerns.
• Helped customers complete purchases, locate items, and join reward programs.

• Providing first level contact and convey resolutions to customer issues including doctors and nurses
• Responded to support requests from end-users and patiently walked individ
• Explained technical information in clear terms to non-technical individuals to promote better understandinguals through basic troubleshooting tasks.
• Documented support interactions for future reference.

• Full service at the General Staff base in Tel Aviv, as a network manager in the Intelligence Corps
• Responding to computer malfunctions, both telephone and frontal, at various levels
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Assisted customers with technical support inquiries.
• Explained diagnostic findings to customers and outlined repair or service options.

After about a year in the position, I was promoted to team leader, which includes:

• Placing soldiers in malfunctions
• Source of knowledge
• Training new soldiers for the job.