Seth Wetteland
Milan,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Account Manager
Total Maintenance Solutions
08.2021 - Current
- Operated CRM and ERP programs to fulfill customer orders.
- Maintained existing customers with 85% retention rate.
- Collaborated with existing customer to outfit sister company, which resulted in 100k
- Monitored and scheduled maintenance of companies fleet trucks.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Shipping and Receiving Clerk
Total Maintenance Solutions
01.2021 - 07.2021
- Used fork trucks to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Maintained fork trucks and completed daily inspections.
- Crated and loaded vacuum pumps on salesmen trucks to deliver to customer
- Handled day-to-day shipping and receiving overseeing more than 15 packages per day.
Crew Foreman
3D Lawn And Landscape
03.2020 - 01.2021
- Maintained routine landscaping schedules to boost lawn health.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Removed debris and waste from outdoor areas.
- Utilized lawn striping methods for healthy grass growing and appearance.
Lawn Care Specialist
Tyʼs Tree and Lawn Service
07.2018 - 02.2020
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
Lawn Care Specialist
Lohman Earth Works
05.2016 - 06.2018
- Worked as a seasonal employee during summer and spring seasons.
- Maintained routine landscaping schedules to boost lawn health.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
- Installed stonework according to landscape design plan and client specifications.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
Associates, Science -
Carl Sandburg College
Galesburg, IL05.2020
High School Diploma -
Rockridge High School
Taylor Ridge, IL05.2017
Skills
- Lead Generation
- Schedule Management
- Account Management
- Territory Management
- Account Servicing
- Customer Service
- Lead Prospecting
- CRM Systems
References
- Neill Mecagni - (309) 297-9267, Former high school baseball coach.
- Adam Dixon Adam Dixon - (309) 235-0597 3D Lawn and Landscape Owner
- Dalton Murphy - (319) 334-0184 3D Lawn and Landscape Manager
Timeline
Account Manager
Total Maintenance Solutions
08.2021 - Current
Shipping and Receiving Clerk
Total Maintenance Solutions
01.2021 - 07.2021
Crew Foreman
3D Lawn And Landscape
03.2020 - 01.2021
Lawn Care Specialist
Tyʼs Tree and Lawn Service
07.2018 - 02.2020
Lawn Care Specialist
Lohman Earth Works
05.2016 - 06.2018
Associates, Science -
Carl Sandburg College
High School Diploma -
Rockridge High School
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