Seth Myers
Bradley
Summary
Adept at troubleshooting and preventive maintenance, I significantly enhanced system performance and customer satisfaction at Acme Auto Parts. My strong diagnostic skills, coupled with a customer service-oriented approach, have consistently improved operational efficiency and team productivity. Skilled in equipment repair and adept in multitasking, my focus on safety and quality has driven tangible achievements in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Technician
Acme Auto Parts
01.2020 - 01.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Technician
Brakes Plus
01.2022 - 01.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Liaised with internal departments to optimize productivity and efficiency.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Checked, repaired and repacked survival equipment to meet specifications.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Lube Technician
Honda of Bradley
01.2022 - 06.2022
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
Manager's Assistant
Domino's Pizza
01.2010 - 01.2020
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Technician
Lake Tech Auto
01.2017 - 01.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Manager
Speedway Gas Station
01.2015 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Automotive Engineering
Universal Technical Institute
Lisle, IL05.2019
Tinley Park High School
Tinley Park, IL2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Equipment maintenance
- Work Planning and Prioritization
- Heavy lifting
- Repair services
Timeline
Technician
Brakes Plus
01.2022 - 01.2023
Lube Technician
Honda of Bradley
01.2022 - 06.2022
Technician
Acme Auto Parts
01.2020 - 01.2025
Technician
Lake Tech Auto
01.2017 - 01.2019
Manager
Speedway Gas Station
01.2015 - 01.2019
Manager's Assistant
Domino's Pizza
01.2010 - 01.2020
Automotive Engineering
Universal Technical Institute
Tinley Park High School
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