Summary
Overview
Work History
Education
Skills
Timeline
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Seth Lira

Oswego

Summary

Experienced with digital marketing tools and techniques essential for successful campaigns. Utilizes creative content development and data-driven approaches to boost online presence. Strong understanding of social media platforms, SEO practices, and audience engagement strategies. Capable of providing high levels of customer satisfaction and fostering customer loyalty amidst sales, as well as effectively collaborating with team members to reach objectives and maintain morale. A strong extroverted personality with a natural ability to build relationships, adapt quickly, and thrive in dynamic, fast-paced environments.

Overview

3
3
years of professional experience

Work History

Security Officer

Titan Security
04.2024 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Ecommerce

Dom's Kitchen & Market
04.2023 - 02.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Processed transactions accurately and efficiently using point-of-sale systems, minimizing wait times for customers.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Sales Associate

Blain's Farm & Fleet
10.2021 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Bachelor of Science - Digital Marketing

DePaul University
Chicago, IL
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Marketing and branding
  • Content creation
  • Market analysis
  • Google analytics
  • Data collection
  • Excellent people skills

Timeline

Security Officer

Titan Security
04.2024 - 08.2024

Ecommerce

Dom's Kitchen & Market
04.2023 - 02.2024

Sales Associate

Blain's Farm & Fleet
10.2021 - 09.2023

Bachelor of Science - Digital Marketing

DePaul University

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Seth Lira