Sergiy Lavrynovych
Hanover Park
Summary
Bilingual student with a strong focus on customer satisfaction and effective communication. Experienced in handling inquiries and solving issues. Demonstrate strong communication, and teamwork skills, with the ability to quickly adapt to new environments. Looking forward to contribute to success of a team and further develop my professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Student Aide
Harper College
Palatine, IL
08.2025 - Current
- Assisted in organizing student resources and materials for academic programs.
- Managed student inquiries through effective communication and problem-solving techniques.
- Developed and implemented event planning strategies to promote student participation on campus.
- Managed incoming phone calls from students and external organizations to address inquiries and resolve issues.
Customer Service Clerk
Jewel Osco
Schaumburg, IL
10.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Exceeded performance metrics consistently, setting an example for fellow team members in terms of productivity and quality of work.
- Took phone calls from costumers, addressed complaints and walked costumers through steps in order to achieve their satisfaction
Education
Associate of Science - Finance
William Rainey Harper College
Palatine, IL05.2026
High School Diploma -
Schaumburg High School
Schaumburg, IL05.2024
Skills
- Leadership Qualities
- Critical Thinking
- Bilingual
- Costumer Service
- Communication
- Event Planning
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Interests
- Adventure Travel
- Exercising/Gym
- Photography
Timeline
Student Aide
Harper College
08.2025 - Current
Customer Service Clerk
Jewel Osco
10.2023 - Current
Associate of Science - Finance
William Rainey Harper College
High School Diploma -
Schaumburg High School