Sergio Zapata
Park Forest
Summary
Professional logistics supervisor with strong background in managing dock operations efficiently. Skilled in team coordination, problem-solving, and ensuring timely deliveries. Known for adaptability and reliability in meeting shifting demands. Expertise in inventory management, safety protocols, and process optimization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dock Supervisor
Calco Pallets/ Forty-Eight Forty Solutions
06.2013 - Current
- Maintained safe worked environment by monitoring safety procedures and equipment
- Analyzed current supply chain management practices and suggested process improvements
- Counseled employees in work-related activities, personal growth, or career development
- Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns
- Maintained accurate inventory records, including receipts and shipping documents
- Lead daily meetings with team members to discuss performance metrics and goals
- Monitored employee attendance records; addressed any discrepancies or disciplinary actions as necessary
- Oversaw the recruitment process for new employees; conducted interviews and provided training as needed
Ramp Agent
Southwest Airlines
02.2023 - 11.2023
- Loaded and unloaded mailbags onto carts for delivery to post offices; loaded baggage into carts for transport to airplanes
- Transported luggage and cargo to various airport locations
- Connected electrical equipment to power sources so that it can be tested before use
- Utilized a variety of tools such as forklifts, tractors, tugs, belt loaders, pallet jacks to move freight on ramps safely
- Operated baggage scanners and computers to route baggage and cargo to passenger's destination
- Collaborated with internal team to support safe and on-time departures
Education
Associate of Applied Science -
Morton College
Cicero, ILSkills
- Quality Control
- Problem Resolution
- Loading and Unloading
- Staging and Sorting
- Equipment Maintenance
- Warehouse Management Systems
- Employee Motivation
- Shipping and Receiving
- Forklift
- Training and coaching
Certification
Forklift Certified
Timeline
Ramp Agent
Southwest Airlines
02.2023 - 11.2023
Dock Supervisor
Calco Pallets/ Forty-Eight Forty Solutions
06.2013 - Current
Associate of Applied Science -
Morton College
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