Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sergio Rosati

Kell

Summary

Hospitality professional with over 13+ years of experience in guest services and team leadership. Demonstrated success in enhancing customer experiences, improving operational efficiency, and increasing revenue. Strong communication and problem-solving skills contribute to team success and exceeding guest expectations!

Overview

12
12
years of professional experience

Work History

Bartender/Server

Island Way Grill
Clearwater Beach
12.2022 - 07.2025
  • Promoted to Head Bartender shortly after joining company.
  • Assisted onboarding and training of new employees on drink recipes and bar procedures.
  • Demonstrated in-depth knowledge of restaurant menu and product offerings.
  • Delivered exceptional customer service to enhance guest experiences.

Server

Sculley's/Caddy's
St. Petersburg
02.2021 - 12.2022
  • Facilitated opening of both restaurant locations.
  • Achieved shift lead position while demonstrating strong teamwork skills.
  • Trained new servers on restaurant procedures and standards to ensure compliance.
  • Provided exceptional customer service in a fast-paced dining environment.

Bartender/Manager

JP Mulligans
Pembroke Pines
01.2014 - 01.2021
  • Assisted with nightly operations, including cash drops and security measures.
  • Managed scheduling, bookings, inventory control, and facility cleanliness.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Enforced state regulations regarding sale of alcohol, tobacco, and food items.

Education

High School Diploma -

Cooper City High
Cooper City, FL
01-2009

Associate of Arts -

Florida Atlantic University
Boca Raton, FL

Skills

  • Outstanding Customer Service
  • Service-Oriented Mindset
  • Proficient in Mixology
  • Attention to Detail
  • Strong Multitasking
  • Dependable and Adaptable
  • Communication and Teamwork
  • Time Management and Problem Solving

References

References available upon request.

Timeline

Bartender/Server

Island Way Grill
12.2022 - 07.2025

Server

Sculley's/Caddy's
02.2021 - 12.2022

Bartender/Manager

JP Mulligans
01.2014 - 01.2021

High School Diploma -

Cooper City High

Associate of Arts -

Florida Atlantic University

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Sergio Rosati