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Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

\ Focus of Interest: CUSTOMER SERVICE QUALIFICATIONS PROFILE Highly dynamic, dedicated, customer-focused, team-oriented, and results-driven professional. Possesses vast experience in assessing customer needs and providing exceptional customer care. Capable of accomplishing assigned projects and tasks in a specific time frame without compromising the quality of work. Recognized for efficiently working within all levels of the organization in a professional manner. Energetic hard-worker complemented with the ability to perform effectively in a fast-paced and challenging environment. Equipped with excellent leadership, interpersonal, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

I am a Team Leader experienced in running front end operations. Developing work strategies, providing associate training, setting goals and obtaining team/associate feedback leading to company success in sales and department metrics. Excellent with interpersonal and communication skills, building relationships with customers and colleagues leaving lasting impressions that positively promote the business. Continuous big picture with exceptional focus in communicating of goals and plans to succeed. Problem solver, networker, and collaborative Team Leader.

Serena Wells

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