Qualified Member Services Representative with many years in fast-paced customer service and call center environments. Personable and professional under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member Service Representative
Crunch Fitness
Bolingbrook
09.2025 - Current
Assisted members with inquiries about account services and benefits.
Processed member requests for account changes and updates.
Educated members on product offerings and promotional services.
Food and Beverage Attendant
Round One Entertainment, Inc.
Gurnee
06.2024 - 08.2024
Day Shift Cook
Freddy's Frozen Custard & Steakburgers
Charleston
09.2023 - 12.2023
Amazon Delivery Driver
Amazon DSP
Arlington Heights
06.2023 - 08.2023
Pool Attendant
The Pointe Apartments
Arlington Heights
05.2022 - 08.2022
Communicating well with people
Able to tasks repeatedly
Enforced the rules
Keeping the pool clean and safe for residents
Summer Camp Counselor
DES PLAINES PARK DISTRICT
Des Plaines
06.2020 - 08.2021
Dining Staff
Thomas Dining
Charleston
08.2020 - 05.2021
Working at a fast pace and always on my feet
Education
College Degree - Exercise Science
Eastern Illinois University
Des Plaines, IL
High school diploma or GED -
Maine West High School
Des Plaines, IL
Skills
Food Preparation
Lifeguard
Time management
Organizational skills
Front desk
Personal Training
Office experience
Swimming
Group Fitness
Customer service
Delivery Driver Experience
Food Service
First aid
Team collaboration
Effective communication
Member engagement
Sales support
Complaint handling
Relationship building
Call center experience
Customer support
Payment processing
Product knowledge
Certification
Driver's License
Food Handler Certification
First Aid Certification
Additional Information
Fast Thinker, Always prepared and on time, Able to learn quick and adjust, Very good at communicating with others