Selina Saucedo
Berwyn
Summary
Motivated and customer focused retail associate with experience in sales, cashiering, and merchandising. Passionate about creating positive shopping experiences, building customer relationships, and exceeding sales goals through product knowledge and personalized recommendations. A dependable team player with good communication, organization, and problem-solving skills who performs well in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Shoe Carnival
Berwyn
07.2024 - Current
- Maintained assigned departments by completing daily tasks and ensuring merchandise was organized, stocked, and displayed according to company standards.
- Created space for incoming merchandise and reorganized displays to prepare sales floor areas for new shipments.
- Moved and arranged shoe inventory to maintain an appealing and easy to shop environment for customers.
- Assisted customers in locating products and identifying options that best met their needs and preferences.
- Provided personalized recommendations based on customers' style, fit, and intended use to help them make informed purchasing decisions.
- Delivered friendly and attentive customer service while supporting overall store operations and maintaining a clean, organized sales floor.
Main Cashier
Shoe Carnival
Berwyn
07.2024 - Current
- Provided excellent customer service by efficiently ringing up customer purchases and handling cash, credit, and debit transactions accurately.
- Assisted customers with questions, returns, and finding products to create a positive shopping experience.
- Promoted and enrolled customers in the company's rewards program by explaining its benefits and encouraging sign-ups.
- Increased sales by recommending complementary products and accessories, such as packs of socks, shoe cleaning kits, and other add-on items that enhanced customers’ purchases.
- Organized the checkout area and assisted with daily store operations.
- Processed online orders by locating merchandise, inspecting items to ensure quality standards, and carefully packaging orders for shipment or pickup.
Skills
- POS system operation
- Cash handling
- Visual merchandising
- Time management
- Problem solving
- Customer service and communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Sales Floor Associate
Shoe Carnival
07.2024 - Current
Main Cashier
Shoe Carnival
07.2024 - Current