Selena Saldana
Aurora
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Manager
Jersey Mike's Subs
Lisle
10.2021 - Current
- Supervised daily operations to uphold food safety and cleanliness standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and placed orders to ensure consistent stock availability.
- Implemented promotional strategies to enhance customer engagement and sales.
- Coordinated staff scheduling to enhance labor efficiency during peak times.
- Conducted regular team meetings to communicate goals and performance expectations.
- Ensured compliance with health regulations through routine inspections and audits.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
Church Secretary
Sacred Heart Catholic Church School
Aurora
08.2021 - 01.2023
- Coordinated communication between staff, parents, and parishioners effectively.
- Maintained accurate records of student enrollment and attendance data.
- Handled inquiries from parents regarding school programs and services.
- Supported fundraising initiatives by organizing events and managing logistics.
Babysitter
Neighboors
Aurora
06.2019 - 02.2020
- Supervised children during playtime and structured activities, promoting safety and fostering a positive environment.
- Prepared nutritious snacks and meals according to dietary restrictions and preferences.
- Maintained a clean and safe environment for children during all activities.
- Communicated with parents about daily activities and children's needs, ensuring alignment and support for child development.
- Established routines that provided children with security and engagement, enhancing their overall well-being.
Retail Sales Associate
Discovery Clothing
Aurora
01.2019 - 01.2020
- Guided customers in product selection and offered personalized styling advice to enhance their shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized sales floor and curated merchandise displays to enhance visual appeal and attract customer attention.
- Operated point-of-sale system for transactions and returns efficiently.
- Restocked inventory and tracked stock levels to ensure timely availability of products for customer needs.
Education
Associate of General Studies - Gender Studies
Waubonsee Community College
Sugar Grove, IL08-2022
High School Diploma -
West Aurora High School
Aurora, IL05-2022
Skills
- Team leadership
- Client relationship management
- Problem solving
- Time management
- Safety procedures
- Effective communication
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
The Illinois State Seal of Biliteracy
Timeline
Manager
Jersey Mike's Subs
10.2021 - Current
Church Secretary
Sacred Heart Catholic Church School
08.2021 - 01.2023
Babysitter
Neighboors
06.2019 - 02.2020
Retail Sales Associate
Discovery Clothing
01.2019 - 01.2020
Associate of General Studies - Gender Studies
Waubonsee Community College
High School Diploma -
West Aurora High School