Selena Olson
Champaign
Summary
Results-driven membership marketer with proven success in elevating sales through effective communication and relationship-building. Demonstrated ability to achieve sales and renewal goals while delivering outstanding customer service.
Overview
5
5
years of professional experience
Work History
Membership Marketer, Stocker, Front End
Costco Wholesale Corp
Champaign
08.2020 - Current
- Elevated membership sales by articulating Costco’s membership benefits to prospective customers, resulting in continuous growth in memberships
- Achieved consistent sales and renewal goals through proactive engagement and strong interpersonal skills.
- Collaborated with team members and supervisors to complete daily merchandising tasks, and support warehouse operations.
- Assisted members with checkout, ensured accuracy in transactions, and supported efficient front-end operations.
- Delivered high-quality customer service by addressing member inquiries, resolving issues, and providing clear communication.
Intern
State Farm
Champaign
06.2025 - 08.2025
- Assisted in processing insurance claims and handling customer inquiries.
- Identified needs of customers promptly and efficiently.
- Served as the primary point of contact for incoming phone calls, assisting clients with inquiries, scheduling appointments, and directing calls to the appropriate agent.
- Conducted outbound outreach by sending calls, texts, and emails to potential leads, supporting the agency’s sales pipeline and follow-up process.
Usher
St. Patrick Catholic Church
Champaign
08.2023 - 12.2023
- Welcomed and assisted patrons during services, ensuring a positive and organized environment.
- Provided guidance to attendees by helping them find seating and maintaining smooth traffic flow.
- Accurately counted and recorded attendance for each service to support church reporting and planning.
Education
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
Champaign, IL05-2025
Associate of Arts - General Education
Parkland College
Champaign, IL05-2023
Skills
- Customer service
- Team collaboration
- Membership Marketing
- Service Work
- Microsoft Office/Google Workspace
- Phone & Email Communication (Inbound/Outbound)
Accomplishments
Parkland College Dean's List Recipient
-Fall 2021, Spring 2022, Spring 2023
Timeline
Intern
State Farm
06.2025 - 08.2025
Usher
St. Patrick Catholic Church
08.2023 - 12.2023
Membership Marketer, Stocker, Front End
Costco Wholesale Corp
08.2020 - Current
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
Associate of Arts - General Education
Parkland College
Similar Profiles
Matthew LowerMatthew Lower
Front End Assistant at Costco Wholesale CorpFront End Assistant at Costco Wholesale Corp
Michael JohnsonMichael Johnson
Stocker/Warehouse Forklift Operator at Costco Wholesale CorpStocker/Warehouse Forklift Operator at Costco Wholesale Corp
Zurisadai RondonZurisadai Rondon
Pharmacy Technician at Costco Wholesale CorpPharmacy Technician at Costco Wholesale Corp
Kierra LairdKierra Laird
Merchandiser at Costco Wholesale CorpMerchandiser at Costco Wholesale Corp
Ethan ClarkEthan Clark
Research Assistant at Becker Friedman Institute for Economics at University of ChicagoResearch Assistant at Becker Friedman Institute for Economics at University of Chicago