Overview
Work History
Education
Skills
Websites
Timeline
Generic

Selah Schertz

Chicago

Overview

10
10
years of professional experience

Work History

Sales Associate

Club Pilates
06.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Dance Instructor

Peoria Area Performing Arts
09.2016 - Current
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Promoted inclusivity by adapting lessons for individuals with varying physical abilities or limitations without sacrificing rigor or quality of instruction.
  • Offered one-on-one instruction to students by appointment.

Costume Shop Assistant

Ohio Northern University
01.2021 - 05.2024
  • Assisted in selecting appropriate ensemble for plays and musicals.
  • Enhanced theatrical experiences for audiences with attention to detail in creating authentic period-specific attire for various shows'' settings.
  • Organized and restocked shelves with variety of costumes and accessories.
  • Improved turnaround times for costume alterations by prioritizing tasks and working efficiently under tight deadlines.
  • Assisted in the onboarding process for new Costume Shop Assistants, providing training and guidance to ensure their success within the team.
  • Increased accuracy in fitting sessions by taking precise measurements and making appropriate adjustments based on designer feedback.
  • Collaborated with wardrobe supervisors to maintain comprehensive records of all rented or borrowed items throughout the rental period or loan term.
  • Boosted overall production quality with timely completion of assigned sewing projects.
  • Enhanced costume quality by conducting thorough inspections and repairs as needed.
  • Maintained a clean and organized workspace to maximize efficiency while meeting high safety standards.

Nanny

Private Family
05.2014 - 12.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Played games, worked on puzzles, and read books to young children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Engaged with children on age-appropriate level.

Sales Associate

Victoria’s Secret
05.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Bachelor’s of Fine Arts - Musical Theatre

Ohio Northern Univeristy
Ada, Ohio
05.2024

Skills

  • Retail knowledge
  • Problem-solving skills
  • Teamwork and Collaboration
  • Time Management
  • Customer Service
  • Excellent people skills
  • Reliable and punctual
  • Toddler care experience
  • Activity Planning
  • Reading and Storytelling
  • Early Childhood Education
  • Positive Reinforcement
  • Emotional Support
  • Laundry
  • CPR training
  • Social skill development
  • Light Housekeeping
  • Transportation safety
  • Household Management
  • Outdoor Play Supervision
  • Exceptional customer service
  • Outgoing Personality

Timeline

Sales Associate

Club Pilates
06.2024 - Current

Sales Associate

Victoria’s Secret
05.2023 - 12.2023

Costume Shop Assistant

Ohio Northern University
01.2021 - 05.2024

Dance Instructor

Peoria Area Performing Arts
09.2016 - Current

Nanny

Private Family
05.2014 - 12.2023

Bachelor’s of Fine Arts - Musical Theatre

Ohio Northern Univeristy

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Selah Schertz