Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sejla Gluhic

Skokie,IL

Summary

Dynamic pharmacy professional with extensive experience at CVS Pharmacy, excelling in medication dispensing and patient confidentiality. Proven track record in workflow optimization and sales strategies, enhancing operational efficiency. Adept at training staff and fostering a positive environment, ensuring high customer satisfaction and accurate prescription management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor, Rx

CVS Pharmacy
11.2024 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Reconstituted oral liquids.
  • Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Filled over a hundred prescriptions daily.
  • Answered 50 voicemails within an hour.

Pharmacy Technician

Walgreens
04.2023 - 10.2024
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Barista

Target
12.2022 - 11.2023
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Bachelor of Science - Health Care Administration

Purdue University
West Lafayette, IN
06.2027

High School Diploma -

Niles West High School
Skokie, IL
06-2027

Skills

  • Patient confidentiality
  • Workflow optimization
  • Medication dispensing
  • Overseeing pharmacy operations
  • Teamwork and collaboration

Certification

  • Pharmacy Technician License - June 10, 2025 - June 10, 2026
  • Certified Pharmacy Technician, PTCB - March 21, 2025 - March 31, 2027

Languages

Bosnian
Professional Working

Timeline

Shift Supervisor, Rx

CVS Pharmacy
11.2024 - Current

Pharmacy Technician

Walgreens
04.2023 - 10.2024

Barista

Target
12.2022 - 11.2023

Bachelor of Science - Health Care Administration

Purdue University

High School Diploma -

Niles West High School

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Sejla Gluhic