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Associate Principal Engineer

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A dedicated individual with eight years of experience with a global IT corporation with proven financial, project management and compliance analysis skills seeking to apply my abilities as well as learn and grow from talented individuals. A talented professional who is considered a knowledgeable leader and dedicated problem solver. Attentive to detail with experience in coordinating projects, programs and improvements.

Experienced Customer Success Manager bringing seven years of quality performance in customer support supervisory roles skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback accustomed to defusing customer dissatisfaction and managing competing priorities with superior results to promote customer retention & loyalty.

Possessing excellent research & data analysis skills, can draw valuable insights to prepare reports and recommend and promote change and improvement as needed.

An ardent Business Analyst with experience in analyzing complex business processes, identifying areas of improvement, and implementing effective solutions. Proven ability to gather and translate requirements into functional specifications. Strong analytical and problem-solving skills, with a track record of delivering successful projects within deadlines. With six years of experience that cuts across medium and large-scale organizations. Steep in analysing business processes, I utilize my skills to contribute to the growth and success of a dynamic organization.

• Awarded Employee of the Month twice within the first two months of employment, demonstrating strong work ethic and dedication and then promoted to Manager within five months at Joes Car Detailing shop
• Founded and operate a successful e-commerce business, emphasizing exceptional customer service, personalized solutions, and relationship-building.
• Recognized as Employee of the Month at multiple workplaces, showcasing consistency in high performance, reliability, and teamwork.
• Acknowledged by multiple managers for outstanding work ethic, customer service, and ability to exceed expectations in various roles.

Seham Deeb

Overview

Work History

Restaurant Waiter and Manager

Shop Salesperson

Shift Manager

Education

High School Diploma -

Bachelor of Science - Bio Medical Engineering

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Restaurant Waiter and Manager

Shop Salesperson

Bachelor of Science - Bio Medical Engineering

Shift Manager

High School Diploma -

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