Sebastian Goelz
Oak Forest
Summary
Dynamic Territory Sales Representative at Kent Automotive, adept at building customer relationships and resolving inquiries. Recognized for exceptional problem-solving and time management skills, I effectively conducted product demonstrations, enhancing client engagement. A fast learner with strong automotive knowledge
Overview
5
5
years of professional experience
Work History
Territory Sales Representative
Kent Automotive, a Lawson Products
Chicago
08.2025 - 06.2026
- Managed territory by planning sales calls and visits for optimal coverage.
- Cultivated relationships with automotive customers to identify and address their specific needs.
- Performed product demonstrations to effectively highlight features and benefits of automotive solutions.
- Addressed customer inquiries and issues promptly, enhancing overall satisfaction and loyalty.
- Maintained accurate records of customer interactions and sales activities in the CRM system.
Sales Representative
International Kia of Orland Hills
Orland Hills
11.2024 - 02.2025
- Accepted position as sales representative at International Kia after three months as service advisor.
Completed comprehensive sales training, significantly enhancing sales skills.
Built strong relationships with managers and fellow sales representatives to foster teamwork.
Engaged with customers to facilitate vehicle purchases at competitive prices.
Developed strategies to sell dealership additives, increasing profitability for both dealership and personal earnings.
Utilized effective email and phone etiquette, leveraging skills from previous service advisor role.
Thrived in sales environment, motivated by performance-based compensation structure. - Engaged customers to understand their needs and preferences in vehicle selection.
- Demonstrated vehicle features and benefits through hands-on presentations and test drives.
- Collaborated with the finance team to facilitate smooth transaction processes for clients.
Service Advisor
International Kia of Orland Hills
Orland Hills
02.2024 - 08.2024
- Developed service advisor skills in CDK, pricing, service times, and customer service to enhance customer interactions.
- Assisted customers with inquiries and concerns regarding vehicle service options.
- Scheduled appointments and managed service bay workflow for efficient operations.
- Coordinated with technicians to ensure timely completion of vehicle repairs.
General Warehouse 3
Lawson Products
McCook
03.2022 - 01.2024
- Coordinated with team to complete daily tasks on schedule, ensuring operational efficiency.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Express Lube Technician
Ford and Kia Of Willowbrook
Willowbrook
04.2021 - 10.2021
- I worked for Willowbrook Ford and Kia for about 6 months as a lube technician. I always had a love for cars and how they worked so this job just fit right. I always worked on my own car and figured I'd like to get paid to work on cars. I only did oil changes for the most part as I was not certified to do anything larger. With my work ethic, I was immediately loved by my advisors and managers as I could work quickly and without issue. I learned valuable skills that would later help me as I eventually became an advisor myself. Knowing these skills made me a great advisor, not only understanding the job but being able to describe the job to customers in an easy to grasp way made sales much easier. However as the months passed I started to lose my grip because I wasn't moving anywhere. I made mistakes, which eventually led to me being let go.
- Performed routine oil changes and fluid checks on various vehicle models.
- Inspected vehicles for leaks and wear during maintenance services.
- Utilized diagnostic tools to assess engine performance and identify issues.
Education
High School Diploma -
Oak Forest High School
Oak Forest, IL06-2021
Skills
- Customer relationship management
- CRM Software
- Sales Strategies
- Customer Service Experience
- Client engagement
- Problem solving
- Critical thinking
- Time management
- Organized
- Fast Learner
- Teamwork
- Adaptability
- Professionalism
- Communication etiquette
- Automotive Knowledge
- Patient
Timeline
Territory Sales Representative
Kent Automotive, a Lawson Products
08.2025 - 06.2026
Sales Representative
International Kia of Orland Hills
11.2024 - 02.2025
Service Advisor
International Kia of Orland Hills
02.2024 - 08.2024
General Warehouse 3
Lawson Products
03.2022 - 01.2024
Express Lube Technician
Ford and Kia Of Willowbrook
04.2021 - 10.2021
High School Diploma -
Oak Forest High School