Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Walsh

Chicago,IL

Summary

Professional manager, trained in high volume bar establishment operations, offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with a premium FIVE STAR customer service background.

Overview

20
20
years of professional experience

Work History

Bar Manager

Country Club Chicago
08.2014 - Current
  • Create promotional materials to effectively highlight specials and upcoming events, through social media and print.
  • Planning special events such as the annual, "Christmas Club Holiday Pop-Up Bar" Rated #1 by the Chicago Tribune in it's inaugural year.
  • Manage day-to-day operations including opening and closing duties, cash handling procedures and assisting in payroll processing and scheduling.
  • Develop drink recipes and menus, featuring seasonal ingredients, to meet customer preferences while optimizing profitability.
  • Successfully resolve customer opportunities in a timely matter.

Bar Manager

Houndstooth Saloon
01.2010 - 07.2014
  • Managed the entire staff, trained new employees and implemented disciplinary procedures when necessary.
  • Duties as needed for opening/closing.
  • Processed payments accurately and efficiently with POS system.
  • Managed cash drawers at the end of each shift ensuring accuracy of funds received.
  • Covered shifts as needed(Bartender, Security).
  • Participated in weekly team meetings to discuss & implement goals and objectives set by management.

Front Desk Agent/ Reservations Agent/ Sales Asst

The Peninsula Chicago
07.2005 - 10.2009
  • Greeted guests at the entrance of this 5 Star/5 Diamond Hotel in the Chicago Gold Coast area, rated #1 in the country.
  • Was a preferred team member to meet and greet high profile guests either at the hotel or escort from private airport locations to the hotel.
  • Transported guest luggage to their room or other designated areas within the hotel premises.
  • Assisted guests with check-in and check-out procedures as needed.
  • Managed cash drawer according to established accounting guidelines.
  • Performed administrative duties such as filing documents and preparing correspondence.
  • Assisted with room reservations, changes and cancellations.
  • Supported three distinct Sales Managers in engagements with celebrities, royalty, dignitaries, and globally recognized companies.
  • Promoted to each position after being hired as bellman.

Education

High School Diploma -

Mount Carmel High School
Chicago, IL

Skills

  • 5 Star/5 Diamond Hospitality
  • Event Planning
  • Menu Development
  • Cash Handling
  • Upselling
  • Multiple POS Systems
  • Team Leadership
  • Canva

Timeline

Bar Manager

Country Club Chicago
08.2014 - Current

Bar Manager

Houndstooth Saloon
01.2010 - 07.2014

Front Desk Agent/ Reservations Agent/ Sales Asst

The Peninsula Chicago
07.2005 - 10.2009

High School Diploma -

Mount Carmel High School

Similar Profiles

CREATE PROFILE
Sean Walsh