Sean Starr
Belleville
Summary
Results-driven Parts Manager with expertise in inventory management and customer service. Proven ability to train teams and enhance operational efficiency.
Overview
11
11
years of professional experience
Work History
Parts Manager
Insta-Credit Automart
Collinsville, IL
12.2020 - Current
- Managed inventory levels to ensure optimal stock availability and reduce backorders.
- Oversaw ordering processes, ensuring timely delivery of parts and materials.
- Trained and mentored team members on best practices in parts management and customer service.
- Developed and implemented strategies to enhance operational efficiency in parts distribution..
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Assisted customers in understanding vehicle features and warranty options.
- Scheduled service appointments and managed customer follow-ups.
- Managed parts for over 30+ cars at a time
- When employed as a service advisor would manage 30-50 customer accounts and calls a day
Sales Associate
Walmart
Collinsville, IL
06.2018 - 11.2020
- Assisted customers in locating products, enhancing shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Maintained product displays, ensuring optimal stock levels and visual appeal for increased sales.
- Collaborated with team members to streamline inventory management processes, reducing stock discrepancies.
Store Manager
O'Reilly's Auto Parts
Multiple Locations
08.2015 - 04.2018
- Oversaw daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented loss prevention strategies, reducing shrinkage through effective monitoring and training.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for improved performance.
Education
High School Diploma -
Lincoln's Challenge Academy
Rantoul, IL07-2010
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Customer relations
- Staff training
- Operations management
- Parts documentation
- Problem-solving
- Decision-making
Timeline
Parts Manager
Insta-Credit Automart
12.2020 - Current
Sales Associate
Walmart
06.2018 - 11.2020
Store Manager
O'Reilly's Auto Parts
08.2015 - 04.2018
High School Diploma -
Lincoln's Challenge Academy
Oversaw multiple company wide system changes easing the transition.
I believe my greatest strength is my adaptability. Multiple times during my employment with Instacredit we made company wide system changes. This resulted in the need for adaptation in ticket writing, billing, and on site inventory management. Each time this happened I worked closely with upper management to oversee these transitions, learning the systems quickly myself while guiding and training others to implement the same changes. I still currently am considered a problem solver for my company. I now even currently have had a position created for myself to primarily focus on company problem solving and adaptability allowing the ease of transitions for new policies and procedures as they arise.