Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Sean Everly

Elk Grove Village,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Senior Operations Manager

Dropps
11.2017 - Current
  • Managed staff of 30+ employees- salary, hourly and temporary workforce
  • Implemented ERP system ( NetSuite)
  • Improved production planning and production output by 50%
  • Managed and owned Amazon FBA with a 99% + in stock rate
  • Successfully transitioned existing in-house operations to a third-party logistics (3PL) provider, managing both Direct-to-Consumer (D2C) and Retail channels.
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.

Sales Associate

Sprint Wireless
03.2016 - 11.2017
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Exceeded monthly sales targets by 12-15% consistently through effective upselling techniques and consistent follow-ups with clients.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.

Front of House Associate

The Patio
08.2010 - 12.2015
  • Trained 25 + new hires on front of house procedures, contributing to a cohesive team dynamic.
  • Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
  • Collaborated with kitchen staff to address dietary restrictions and special requests, resulting in satisfied customers.

Education

Bachelor of Science -

Eastern Illinois University
Charleston, IL
05.2016

Skills

  • KPI reporting
  • Facility Management
  • Strategic Planning
  • Standard Operating Procedures
  • Cost Reduction
  • Inventory Management
  • Performance reporting
  • Process Improvement
  • Cost analysis and savings
  • Workforce Planning

Affiliations

  • Special Olympics Event Coordinator
  • Vice President - Sports Management Club

Languages

Spanish
Professional Working

Timeline

Senior Operations Manager

Dropps
11.2017 - Current

Sales Associate

Sprint Wireless
03.2016 - 11.2017

Front of House Associate

The Patio
08.2010 - 12.2015

Bachelor of Science -

Eastern Illinois University

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Sean Everly