Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sean Brown

Oak Lawn

Summary

Dynamic and detail-oriented professional with a clean driving record and proven customer engagement skills at Westfield Ford. Recognized for enhancing customer satisfaction through proactive problem-solving and effective communication. Adept at time management and task prioritization, ensuring smooth operations and timely vehicle delivery in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Automotive Porter

Westfield Ford
05.2024 - Current
  • Facilitated efficient vehicle storage by properly arranging cars according to designated plans or guidelines.
  • Improved customer satisfaction by efficiently moving and organizing vehicles in the service area.
  • Ensured timely delivery of customer vehicles to service bays, minimizing wait times and improving overall experience.
  • Collaborated with service advisors to update customers on their vehicle''s progress throughout the repair process successfully managed customer expectations.
  • Safely transported cars between various dealership locations, contributing to smooth business operations.
  • Contributed to positive work environment through effective communication with colleagues across departments.
  • Provided exceptional customer service, addressing questions or concerns promptly and professionally.

Stock Room Associate

American Sales
08.2023 - 07.2025
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.

Education

General Studies

Oak Lawn High School
Oak Lawn, IL
05-2025

Skills

  • Clean driving record
  • Proactive problem-solving
  • Customer engagement
  • Effective problem resolution
  • Time management
  • Attention to detail
  • Clear communication
  • Team collaboration
  • Task prioritization
  • Work planning

Accomplishments

Volunteered at the Burbank park district during summer breaks.

Timeline

Automotive Porter

Westfield Ford
05.2024 - Current

Stock Room Associate

American Sales
08.2023 - 07.2025

General Studies

Oak Lawn High School
Sean Brown