- Team Sports
- Drone Piloting
- Food Tourism
- Volunteering with youth sports programs as a assistant coach in little league baseball
Scott Parsons
East Peoria
Summary
Dynamic Operations Manager with a proven track record at United Facilities, excelling in inventory management and employee empowerment. Skilled in problem-solving and continuous improvement, I enhanced performance outcomes through effective staff training and conflict resolution, driving accountability and operational excellence. Committed to optimizing processes for superior customer service and retention.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operations Manager
United Facilities
12.1998 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Productivity Spreadsheets
Education
High School Diploma -
East Peoria Community High School
East Peoria05-1995
Skills
- Problem-solving
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Inventory management
- Management
- Continuous Improvement
- Customer retention
- Warehouse operations
- Process flows
- Invoice processing
- Team leadership
Accomplishments
- Promoted to [Operations Manager] after 10 years as a Team Leader with the company.
Certification
- L.E.A.P. Training - 6 -weeks
Interests
Timeline
Operations Manager
United Facilities
12.1998 - Current
High School Diploma -
East Peoria Community High School
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