Scott Ernst
CHICAGO
Summary
Dynamic professional with a proven track record at NCSA Athletic Recruiting, recognized for enhancing client satisfaction through effective communication and creative video editing. Achieved a 65% growth in client base as a self-employed painter, showcasing strong leadership and customer service skills. Passionate about delivering quality results under tight deadlines.
Overview
16
16
years of professional experience
Work History
Scott Ernst Painting
Self Employed
05.2009 - Current
- Created a client base through personal relationships and providing quality work on tight deadlines.
- Developed and grew client base by 65% in 7 year timetable.
- Retained all new clients through clear communication, exemplifying strong knowledge and excellent customer service.
- Lead a small seasonal employee group by holding myself and employees accountable for our work and customer service.
Senior Video Editor
NCSA Athletic Recruiting
12.2014 - 03.2023
- Created training videos to onboard new hires.
- Created visual graphics to enhance video value to our clients.
- Troubleshot technical issues promptly, minimizing downtime during post-production processes.
- Established clear communication channels between editors, clients and college coaches.
- Worked closely with clients to capture their vision, resulting in high levels of satisfaction and repeat business.
- Edit raw footage across 25 sports for clients to send to college coaches for evaluation.
Quality Assurance Specialist/Producer
High School Cube
08.2013 - 12.2014
- Responsible for launching numerous remote video and audio broadcasts across the country to ensure the best quality stream.
- Cut highlights for real time purchase for clients for 15-20 games at a time.
- Direct on site camera operators to capture the best view of live action.
- Trouble shoot technical issues during live streams for 15-20 games at a time.
Associate Producer
670 The Score
01.2011 - 01.2012
- Cut Highlights for on air play for all Chicago sports teams.
- Screen phone calls for live, on-air use.
- Create and researched show topics to be covered by both night time and mid-day shows.
- Run a radio board live during White Sox games and night time and mid-day shows.
Education
Communications Media Studies
DePaul University
Chicago, IL05-2013
Skills
- Team Leadership and Management
- Team Training
- Customer Service
- Final Cut Pro
- Adobe Suite
- Microsoft Office Suite
Accomplishments
- NCSA 2019 first quarter employee of the month.
- Athleader Member at NCSA. A position given to the top 10% of company employees who exemplified NCSA core values and performance.
- Graduated from DePaul with Cum Laude honors.
Timeline
Senior Video Editor
NCSA Athletic Recruiting
12.2014 - 03.2023
Quality Assurance Specialist/Producer
High School Cube
08.2013 - 12.2014
Associate Producer
670 The Score
01.2011 - 01.2012
Scott Ernst Painting
Self Employed
05.2009 - Current
Communications Media Studies
DePaul University
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