Seeking a dynamic and challenging position that offers opportunities for professional development and advancement, enabling me to leverage my skills and experience to contribute effectively to the organization's success while fostering continuous personal and career growth.
Overview
17
17
years of professional experience
Work History
Warehouse Associate / Backup Clerical
Target Distribution Center
Chicago
09.2024 - Current
Sorted and loaded packages from conveyor belts by store destinations.
Certified across all stations in Outbound Replenishment.
Developed problem-solving skills using the Apollo system to trace and route lost packages.
Promoted to Backup Clerical within three months.
Coordinated shipment logistics with Operations Managers and Yard Coordinators.
Cross-trained in Inbound Putaway using Zebra handheld devices for inventory tracking.
Cross trained in the Auto-Rebin department, acquiring skills in feeding packages onto the conveyor belt, facilitating rebinding by fellow team members, and ultimately forwarding them to the put-away section.
Customer Service Representative / Data Entry
MedStar Laboratory
08.2022 - 06.2024
Managed high-volume calls from hospitals and doctors.
Processed lab specimen data using Excel, Microsoft Office, and Hex software.
Ensured accuracy in specimen coding and system entry.
Warehouse Associate
OnTrak
Chicago
01.2018 - 01.2020
Scanned boxes from conveyor belt, labeled and sorted by ZIP code.
Organized sorted packages into grouped sections for efficient truck loading.
Conducted final scans to confirm package assignment to correct drivers.
Managed unlabeled packages by placing them in designated totes for return.
Adapted to warehouse workflow and was trusted to train new employees in scanning, sorting, and loading procedures.
Packaging Associate
Pactiv
Bridgeview
08.2010 - 08.2013
Operated packaging machinery to prepare products for shipment.
Inspected finished products for quality and compliance standards.
Collaborated with team members to maintain efficient workflow.
Maintained inventory accuracy through regular scanning and cycle counts.
Assisted in organizing warehouse layout for optimal space utilization.
Followed safety protocols to ensure a secure working environment.
Collaborated with team members to meet daily shipping targets.
Assisted the operators as required in routine start-up and shut down procedures and changing packing materials from one product to another
Accomplished to salvage and re-pack product that is either damaged or otherwise does not meet quality requirement.
Accomplished how to grind defective product and must be able to keep trash and regrind separate.
Trusted to lead new TMs into properly obtaining work area and safety on how to operate machines.
Data Entry Clerk
San Jose Obrero Mission
08.2008 - 01.2010
Delivered front-desk customer service to residents and visitors.
Handled data entry for resident intakes using Excel.
Managed incoming calls from donors and sponsors.
Education
Associate of Applied Science - Administrative Assistance
Fox College
High School Diploma -
Gage Park High School
Skills
Microsoft Windows & Office Suite
Data Entry & Management
Customer Relationship Management (CRM)
Warehouse Operations & Logistics
Apollo system
Zebra handheld devices
Excel
Certified in walker stacker
Certified in pallet stacker
Hex software
Adaptability
Problem Solving
Team Leadership
Training
Leadership
Bilingual
Type 80 words per minute
Languages
English
Spanish
Timeline
Warehouse Associate / Backup Clerical
Target Distribution Center
09.2024 - Current
Customer Service Representative / Data Entry
MedStar Laboratory
08.2022 - 06.2024
Warehouse Associate
OnTrak
01.2018 - 01.2020
Packaging Associate
Pactiv
08.2010 - 08.2013
Data Entry Clerk
San Jose Obrero Mission
08.2008 - 01.2010
Associate of Applied Science - Administrative Assistance