Savannah Taylor
Chillicothe
Summary
Dynamic and dedicated bartender and server with a proven commitment to delivering genuine hospitality and exceptional service in fast-paced bar environments. Expertise in crafting specialty cocktails and upselling menu items, combined with strong multitasking abilities, ensures seamless operations under pressure. Recognized for fostering a cohesive team atmosphere while adapting to the ever-changing needs of customers, enhancing the overall experience. Proficient in inventory control, staff training, and maintaining high standards of beverage service, consistently striving to create positive and memorable moments for every guest.
Overview
6
6
years of professional experience
Work History
Managing Bartender/Server
Brienzo's Wood Fired Pizza
09.2024 - Current
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders, enhancing team performance and customer service skills.
- Developed cocktail menus, incorporating seasonal ingredients to elevate guest experience.
- Managed inventory levels, optimizing ordering processes to reduce waste and costs.
- Streamlined bar workflows, increasing efficiency during peak service hours without compromising quality.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Increased customer satisfaction by providing exceptional service and crafting quality cocktails.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managing Bartender
Olympia Sports Bar
03.2021 - 08.2024
- Communicated customer orders to bar staff and kitchen personnel, ensuring accuracy.
- Maintained accurate records of liquor inventory and sales figures.
- Ensured compliance with all applicable laws and regulations regarding the sale of alcoholic beverages.
- Coordinated events such as happy hours, special promotions, and private parties.
- Hired, trained, scheduled, evaluated, and supervised bar staff members.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Provided leadership to ensure that all employees followed food safety guidelines including proper storage techniques and sanitation practices.
- Monitored cash flow at the register throughout the shift to ensure accuracy of financial transactions.
- Performed tasks such as cleaning glasses or wiping down surfaces in order to maintain cleanliness in the bar area.
- Managed opening and closing duties which included counting money in registers and setting up workstations.
- Kept updated on trends related to craft cocktails and specialty drinks in order stay competitive.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
Sales Associate
H&M Hennes & Mauritz
08.2020 - 02.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Order Taker
Jason’s Deli
06.2019 - 07.2020
- Took orders from customers over the phone and in person.
- Answered customer inquiries regarding menu items, pricing, and availability.
- Communicated order details to kitchen staff for preparation.
- Informed customers about daily specials or new menu items.
- Processed payments for orders with cash, credit cards, or other payment methods.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
Education
High School Diploma -
Limestone Community High School
Bartonville05.2019
Skills
- Menu Memorization
- Basic Accounting
- Outstanding Customer Service
- Staff Management
- Excellent Judgment
- Safe Serving Knowledge
- Bar Service Preparation
- Able to Stand 12 Hours
- Inventory management
- Drink preparation
- Strong multitasking
Timeline
Managing Bartender/Server
Brienzo's Wood Fired Pizza
09.2024 - Current
Managing Bartender
Olympia Sports Bar
03.2021 - 08.2024
Sales Associate
H&M Hennes & Mauritz
08.2020 - 02.2021
Order Taker
Jason’s Deli
06.2019 - 07.2020
High School Diploma -
Limestone Community High School