- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Photography
- Road Trips
- Hiking
- Camping
- Styling
- Drawing and Painting
Savannah Richards
Troy
Summary
Compassionate Dog Groomer with extensive experience at Petco, excelling in customer service and grooming best practices. Proven ability to enhance client retention through exceptional care and effective communication. Skilled in safe hair cutting and canine CPR, ensuring the health and happiness of pets while maintaining a clean and organized environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dog Groomer
Petco
01.2023 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Educated visitors and staff on proper animal care and handling.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Food Service Manager
Imo's Pizza
09.2020 - 01.2023
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Dog Bather
Kennelwood Pet Resorts
12.2019 - 09.2021
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
Education
High School Diploma -
Triad High School
Troy, IL09-2016
Skills
- Safety procedures
- Tool sanitation methods
- Customer service
- Hand-eye coordination
- Grooming and bathing
- Safe nail trimming
- Verbal and written communication
- Canine CPR
- Appointment scheduling
- Grooming best practices
- Pet waste removal
- Fur cutting techniques
Accomplishments
- Achieved Dog stylist training by completing grooms with accuracy and efficiency.
- Has successfully developed relationships with multiple clients that refuse to go to anybody else.
- Successfully have trained multiple young Pets to be calm and happy while groomed.
Certification
Stylist Certification from Petco
Interests
Timeline
Dog Groomer
Petco
01.2023 - Current
Food Service Manager
Imo's Pizza
09.2020 - 01.2023
Dog Bather
Kennelwood Pet Resorts
12.2019 - 09.2021
High School Diploma -
Triad High School
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