Savannah Lorenz
Johnsburg
Summary
Dynamic and resourceful professional with a strong background in customer service and office administration at Ray Chrysler Dodge Jeep Ram. Proven ability to enhance office efficiency through effective file organization and data entry. A dedicated team player known for fostering positive communication and delivering exceptional support, ensuring high customer satisfaction.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
5
5
years of professional experience
Work History
Office Assistant
Ray Chrysler Dodge Jeep Ram
04.2022 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Cashier
Woodmans Food Market
04.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Retail Sales Associate
Kohl's
11.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
Education
Associate of Arts - Nursing
McHenry County College
Crystal Lake, ILHigh School Diploma -
Johnsburg High School
Johnsburg, IL06-2022
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Resourceful
- Prioritizing work
- Excel spreadsheets
- File maintenance
- Professional and mature
- Strong problem solver
- Office supplies management
- Invoice processing
- Inventory management
Timeline
Office Assistant
Ray Chrysler Dodge Jeep Ram
04.2022 - Current
Cashier
Woodmans Food Market
04.2021 - 04.2022
Retail Sales Associate
Kohl's
11.2020 - 01.2021
Associate of Arts - Nursing
McHenry County College
High School Diploma -
Johnsburg High School
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