Savannah Hixon
Student
Plainfield
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Highly experienced worker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Event Staff
ProMedia Publishing LLC (National Muscle Car Association/National Mustang Racers Association)
06.2020 - Current
- Organized and executed driver pairings in back and front of lanes.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
- Managed registration desk, ensuring accurate tracking of attendees for efficient data management.
- Upheld high standards of professionalism while representing various organizations at diverse events across multiple venues.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
Guest Advocate
Target
10.2021 - 12.2021
- Communicate and interact with guests to build an inclusive experience
- Blend problem solving and decision making to positively impact the guest experience
- Contributed to sales growth by promoting store loyalty programs and suggesting add-on items during transactions.
Education
Bachelor of Arts - Business Administration
Monmouth College
Monmouth, Illinois05.2024
Skills
Budgeting and finance
Leadership Experience
- Panhellenic Council Vice President of Public Relations and Philanthropy, 11/01/2022 - 11/01/2023, Develop posts for social media account, Bring awareness to Greek Life on Campus, Communicate with diverse group of people
- Kappa Kappa Gamma Vice President of Finance, 11/01/2022 - 11/01/2023, Create and monitor a budget of $25,000, Control dues and send reminders to pay, Plan and oversee the logistics of fundraising activities to maintain the chapter's financial stability
Timeline
Guest Advocate
Target
10.2021 - 12.2021
Event Staff
ProMedia Publishing LLC (National Muscle Car Association/National Mustang Racers Association)
06.2020 - Current
Bachelor of Arts - Business Administration
Monmouth College
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