Saul Guzman
Melrose Park,IL
Summary
Proven achiever in sales and customer service, I excelled at Polo Ralph Lauren Factory Outlet by leveraging strong relationship-building skills and effective sales presentations. Skilled in coaching and mentoring, I significantly contributed to product improvements and customer satisfaction, embodying adaptability and a target-driven approach.
Overview
3
3
years of professional experience
Work History
Sales Ambassador
Polo Ralph Lauren Factory Outlet
01.2024 - Current
- Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.
- Delivered compelling sales presentations, showcasing the unique benefits of company products and services.
- Provided valuable feedback to management, contributing to improvements in product offerings and overall customer satisfaction.
- Increased sales by building strong relationships with clients and providing excellent customer service.
- Managing to reach the goal of $5,000 in individual sales every shift.
Associate
Potbelly's Sandwich Shop
02.2022 - 12.2024
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Led this location in sales across the whole district of shops for three consecutive months during the summer of 2024.
Education
Bachelor of Science - Finance
Dominican University
River Forest, IL05-2026
Skills
- Sales presentations
- Coaching and mentoring
- Target achievement
- Closing techniques
Accomplishments
- Achieved the top sales per hour goal by effectively helping generate efficient customer service during holiday hours.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Ambassador
Polo Ralph Lauren Factory Outlet
01.2024 - Current
Associate
Potbelly's Sandwich Shop
02.2022 - 12.2024
Bachelor of Science - Finance
Dominican University
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