Sarath K
Arlington Heights,IL
Summary
19 Years of IT experience with strong expertise in Agile delivery, including 6 + years as a Scrum Master/Agility Lead and Onshore Project Coordinator, leading and managing multiple Scrum teams. Possess 4 years of experience in DevOps and Cloud Engineering, working closely with development and product teams to streamline processes, accelerate deployments, and ensure seamless integration and delivery. Experienced in Project Management, Business Analysis, Product Ownership, and Quality Assurance, with a proven track record of driving cross-functional collaboration and delivering high-quality solutions on time. Known for fostering continuous improvement, enhancing team performance, and ensuring successful project outcomes aligned with business objectives.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Agility Lead & Project Manager
Mphasis Corp
Chicago, IL
08.2025 - Current
- Spearheaded AI Driven SDLC Transformation across requirements, Design, Development, Testing, leveraging the copilot and BMAD & LLM agents, to deliver 35-50% overall delivery effort reduction with zero increase in production defects.
- Rolled AI Generated Feature/Epics, User Stories and Code, Playwright e2e test scaffolds, with governed prompt libraries and secure coding guardrails, Automation coverage.
- Established AI enablement guardrails inline prompt catalogue, PII Redaction, output review workflows, infosec, legal and compliance.
- AI Generated user stories with embedded acceptance criteria, business context, technical notes, reducing story refinement time by 65% average with 3 Amigos, Accelerating sprint readiness by 50%.
- Worked on AI powered requirements to story pipeline, producing INVEST compliant stories with gherkin acceptance criteria, DOR Checks, Technical Hooks overall it reduces 50% BA Efforts.
- Conduct regular stakeholders connect sessions with APOs and Product Owners to ensure requirements are complete, clear, and actionable, enabling the team to deliver solutions that effectively align with business priorities and objectives.
- Lead Agile delivery across multiple Scrum teams, aligning execution with business and strategic objectives.
- Facilitate PI Planning, Sprint Planning, Sprint Reviews, Releases, and Agile ceremonies to ensure predictable delivery.
- Coach teams on SAFe, Scrum, and Lean-Agile practices, driving continuous improvement and team excellence.
- Manage risks, dependencies, impediments, and stakeholder communications to ensure successful outcomes.
- Partner with business, product, and engineering leaders to prioritize roadmaps and maximize value delivery.
- Drive delivery governance through Agile metrics, KPI tracking, resource planning, and status reporting.
- Maintain a healthy backlog with 5–6 sprints of implementation-ready work, oversee the team's entire book of work, and define strategic implementation roadmaps to ensure timely and efficient delivery of business objectives.
- Lead end-to-end release management activities, including release planning, deployment coordination, post-release validation, and timely communication of status, outcomes, and risks to team members and stakeholders.
- Provisioned Federated Identities (FIDs) for enterprise applications, enabling secure authentication and authorization across AWS and JPMC platforms.
- Led the onboarding of Channel Management project identities into DevX Fabric and JET Identity ecosystems, streamlining access governance and authentication processes.
- Enabled and managed firewall access for Kafka clusters and AWS ECS services through ACM, ensuring secure and compliant application-to-application communication.
- Facilitated secure third-party integrations by configuring Apigee Gateway proxy firewall rules through ACM for external vendor access.
Lead Systems Engineer (DevOps), Product Owner, Scrum Master, Onshore Coordinator
FedEx
Memphis
02.2018 - 06.2025
- Led Agile Transformation and delivery using SAFe, Scrum, and Lean-Agile frameworks across multiple cross-functional teams.
- Facilitated PI Planning, Sprint Planning, Release Planning, and Agile governance to ensure predictable and successful delivery.
- Managed Product Backlog, Risks, Dependencies, Impediments, and Stakeholder Engagement to align execution with business objectives.
- Drove DevOps and CI/CD transformation using GitLab, Jenkins, CloudBees, Docker, PCF, and cloud platforms to accelerate software delivery.
- Led Cloud Migration, Infrastructure Automation, and Release Management, improving scalability, reliability, and operational efficiency.
- Defined and tracked Agile KPIs, Delivery Metrics, Velocity, Burn-down, and Program Health Reports to support data-driven decisions.
- Coached Scrum Teams, Product Owners, and technical teams on Agile, DevOps, Continuous Improvement, and Delivery Excellence.
- Successfully delivered large-scale enterprise programs, collaborating with business, product, architecture, and engineering teams to achieve strategic goals.
- Defined and executed Test Strategy, Test Planning, Quality Governance, and Release Readiness processes to ensure high-quality product delivery.
- Led QA teams across Agile and SAFe environments, driving Functional, Integration, UAT, Regression, and End-to-End testing activities.
- Established QA metrics, defect management, risk assessment, and continuous improvement practices, improving product quality and reducing production issues.
Project Lead (QA), Individual Contributor
Vodafone
01.2013 - 01.2018
- Overall responsibility of quality testing against each application delivered as part of NextGen implementation and production support and eTop Applications.
- Automation of things wherever it’s possible for better outcomes within less time, team coaching and working closely with all the key stakeholders to understand business expectations to work accordingly.
- Manage/Led test team of 15. Allocation and monitoring the work done by the team, track issue, Risks and communicate timely updates to key stakeholders, by ensuring quality adherence to established standards and procedures.
- Worked in both Waterfall and Agile methodologies. Overall responsibility of quality testing against each application delivered as part of NextGen implementation and production support.
- Identified, reported defects and issues to the development team, facilitating timely resolution.
- Performed functional, integration, system, sanity, smoke and regression testing to identify and report details and issues to the development team.
- Expertise Policy Administration and Claims processing by using PEGA, Guidewire Suite of Applications.
- Proficient in OSS & BSS. Worked in areas of product configuration, provisioning, rating, and billing.
- Led testing activities for software projects, ensuring quality adherence to established standards and procedures.
- Developed and executed comprehensive test plans and test cases, resulting in 20% reduction in post-release defects.
- Collaborated with cross-functional teams to perform integration testing and verify system compatibility.
- Vodafone is a leading telecommunications company providing a range of services including mobile and fixed-line communications.
Business Analyst
AIG
09.2009 - 12.2012
- Analyse Business Requirements based on the business user discussions. Prepared Business Requirement documents and Functional design specifications.
- Work in close collaboration with the Development team and Testing Teams to ensure the team understands the requirements precisely.
- Facilitating the right design sessions with the project implementation team.
- Extensively involved in User Acceptance Testing (UAT), ensuring timely feedback and suggestions from business users during the initial stages of the development lifecycle.
- Coordinated with business users to secure on-time feedback, approvals, and signoffs, thereby enhancing product quality and alignment with user expectations.
- Reviewing of the test cases or scripts prepared by the testing team members and sending it for external review and signoff.
- Overall responsibility to make sure both development and testing teams are in synch and clarify all functional gaps within the project.
- Arranging regular meetings with respective stakeholders to ensure that deliverables are on schedule as per each SPRINT.
- Provisioning and deprovisioning of internal users of AIG by using of Novel IDM Suite of Applications.
- AIG is a global insurance company providing a wide range of insurance products and services.
Software Engineer
JPMC
07.2007 - 08.2009
- Understanding of the System Requirement Specifications based on the base line docs for testing.
- Prepare the query log which is to be clarified or addressed by the business analyst or developers before starting of the test designs for the application under the test.
- Developed and reviewed of test cases/scenarios for the assigned modules and preparation of requirement traceability matrix for same.
- Work allocation to the team members and review of the defects raised and assign to the respective developers.
- Involved in sanity, Functional, Regression testing for the different modules of the application under test.
- Reporting the defects (problems) which are identified while performing testing of the application under test in 'HP Quality Center'.
Education
Master of Science - Information Technology
Sikkim Manipal University
IndiaSkills
- GitLab
- GitHub
- Maven
- Gradle
- Jenkins
- CloudBees
- PCF
- Ansible
- Terraform
- Docker
- Kubernetes
- ChatGPT
- GitHub Copilot
- BMAD
- MCP
- FARM Ranger
- Product GPT
- Jira
- Jira Align
- OpenShift
- Azure
- AWS
- EC2
- ECS
- S3
- IAM
- Load Balancer
- VPC
- Auto Scaling
- Route 53
- Cloud Watch
- API Gateway
- Lambda
- Java
- VB
- SQL
- XML
- Groovy Script
- Spring Boot
- Oracle
- MS SQL Server
- Teradata
- Cassandra
- DataStax
- UNIX
- Windows
- Selenium
- Ready API
- SOAP UI
- ALM
- UFT
- VersionOne
- PPM
- ServiceNow
- Grafana
- Prometheus
- AppDynamics
- Splunk
- Guidewire
- KIAS
- Telecom Billing
- PEGA
- IDM
- MDM
Certification
- SAFe Certified Product Owner/Manager, Scaled Agile
- SAFe Certified Scrum Master, Scaled Agile
- AWS Solution Architect Associate
- ISTQB Certified Software Test Engineer
Experience Profile
- Mphasis Corp USA, 11/01/21, Present
- Mphasis Ltd., 06/01/10, 11/01/21
- Mphasis UK, 08/01/09, 05/31/10
- Mphasis Ltd., 07/01/07, 08/31/09
Timeline
Agility Lead & Project Manager
Mphasis Corp
08.2025 - Current
Lead Systems Engineer (DevOps), Product Owner, Scrum Master, Onshore Coordinator
FedEx
02.2018 - 06.2025
Project Lead (QA), Individual Contributor
Vodafone
01.2013 - 01.2018
Business Analyst
AIG
09.2009 - 12.2012
Software Engineer
JPMC
07.2007 - 08.2009
Master of Science - Information Technology
Sikkim Manipal University