Shift Leader
Sarai Moczulewski
Hardees
Carrier Mills
1
Language
3
years of professional experience
Adaptable Shift Leader with hands-on experience in customer service management, team leadership, and cash handling. Skilled at guiding members through fast-paced shifts, resolving issues quickly, and maintaining smooth front-of-house and kitchen operations.
Work History
Shift Leader
2 Years 8 Months- Supervised crew members during shifts, maintaining smooth front-of-house and kitchen operations.
- Monitored order accuracy, speed of service, and guest satisfaction throughout the shift.
- Managed cash handling, register balances, and shift paperwork with attention to detail.
- Directed task assignments and break coverage to keep workflow efficient during peak periods.
- Completed cash and credit card transactions accurately using POS software.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Served over 50 customers per day.
Education
High School Diploma
- 3.87 GPA
Associate of Arts - Business Administration
- Vice President's List Spring 2025
Skills
Positive demeanor
POS system operation
Assigning work
Flexible availability
Shift supervision
Effective communication
Customer service oversight
Oral communication
Flexible schedule
Task delegation
Languages
English
Native or Bilingual
Interests
Documenting and sharing travel experiences.
Gardening
Hiking
Playing Sports
Baking
Concert Going
Timeline
Shift Leader
Hardees
03.2024 - CurrentRead More
Southeastern Illinois College
Associate of Arts from Business Administration
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Acellus Academy
High School Diploma
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