Sarai Dominguez
Plano
Summary
Dynamic and bilingual professional with a proven track record in customer service and cash handling, honed at Walmart and Salsa Verde Restaurant. Adept at fostering positive relationships and efficiently managing workplace priorities. Demonstrates exceptional decision-making skills and a strong commitment to workplace safety, resulting in significant improvements in customer satisfaction and operational efficiency. Experienced in managing diverse tasks and supporting team initiatives, utilizing organizational skills and attention to detail to enhance operational efficiency. Known for effective collaboration and problem-solving in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress and Cashier
Salsa Verde Restaurant
05.2019 - 12.2019
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Managed closing duties such as counting money and cleaning.
- Complied with health department regulations to prevent foodborne illness.
Associate
Walmart
04.2020 - Current
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Communicated with colleagues, supervisors, and clients, fostering positive relationships and collaboration.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
Social Work Intern
Care For Real
08.2024 - 02.2025
- Interviewed clients to assess needs and determine most suitable needs and services.
- Provided valuable input during strategic planning meetings aimed at enhancing program offerings or addressing challenges faced by clientele effectively.
- Developed and maintained strong relationships with community resources for successful referrals.
- Streamlined record-keeping processes to accurately track client visits, donation amounts, and inventory levels over time.
Mentor
The Cities Project
10.2023 - 04.2024
- Helped mentees become self-reliant through coaching and counseling.
- Provided guidance and support to mentees, helping them develop their skillset and reach their goals.
- Maintained open and honest communication, fostering trust and safe space for mentees.
- Provided one-on-one mentorship to individuals seeking guidance in personal and professional development.
Tutor
Centro Romero
02.2023 - 05.2023
- Mentored and supported students to build their confidence and study skills.
- Demonstrated patience while teaching difficult concepts.
- Personalized lessons to meet individual needs of each student.
- Collaborated with other tutors to develop new strategies for instruction.
Education
BACHELOR OF SOCIAL WORK (BSW) - SOCIAL WORK
LOYOLA UNIVERSITY CHICAGO
Chicago, IL05-2025
Skills
- Bilingual
- Attention to detail
- Complex Problem-solving
- Customer service
- Decision-Making
- Compassionate
Certification
Mandated Reporter, Chicago Public Schools, 2023
Languages
Spanish
Native or Bilingual
Timeline
Social Work Intern
Care For Real
08.2024 - 02.2025
Mentor
The Cities Project
10.2023 - 04.2024
Tutor
Centro Romero
02.2023 - 05.2023
Associate
Walmart
04.2020 - Current
Waitress and Cashier
Salsa Verde Restaurant
05.2019 - 12.2019
BACHELOR OF SOCIAL WORK (BSW) - SOCIAL WORK
LOYOLA UNIVERSITY CHICAGO
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