Sarah Mia Griffith
Chicago
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Chicago
01.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and breaches.
- Responded promptly to alarms and incidents, maintaining calm during emergencies.
- Conducted routine checks on equipment to maintain operational readiness.
- Monitored live video feeds for security threats and suspicious activities.
- Resolved customer inquiries and issues with professionalism and empathy.
- Answered customer inquiries and provided accurate information regarding products and services.
Cashier
Maranios
Chicago
07.2024 - 01.2025
- Processed customer transactions efficiently at Maranios.
- Maintained a clean and organized checkout area.
- Assisted customers with product inquiries and recommendations.
- Provided excellent customer service during busy periods.
- Followed company policies for returns and exchanges diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Security Officer
Chicago Cubs
Chicago
03.2024 - 09.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and breaches.
- Responded promptly to alarms and incidents, maintaining calm during emergencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Cashier
Circle K
Chicago
07.2023 - 06.2024
- Processed customer transactions efficiently at Maranios.
- Maintained a clean and organized checkout area.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and gift card payments accurately.
- Provided excellent customer service during busy periods.
- Followed company policies for returns and exchanges diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Lake Central High School
St John, INSkills
- Surveillance monitoring
- Customer service
- Team collaboration
- Detail orientation
- Time management
- Security guard license
- Asset protection
- Shift work experience
- Cash handling
- Problem solving
- Conflict resolution
- Customer relationship management
- Attention to detail
- Positive and professional
- Retail sales customer service
- Follow-up skills
Certification
- PERC
- CPR certified
Timeline
Security Officer
Allied Universal Security Services
01.2025 - Current
Cashier
Maranios
07.2024 - 01.2025
Security Officer
Chicago Cubs
03.2024 - 09.2024
Cashier
Circle K
07.2023 - 06.2024
Lake Central High School