SARAH TIGGES

Chicago

Summary

Event operations professional with a strong background in executing high-volume live events. Manages logistics, ticketing strategies, and guest experiences to ensure seamless operations. Highly organized with a track record of collaborating with vendors, talent, and cross-functional teams.

Overview

years of professional experience

Work History

Junior Talent Buyer / Event Operations

Never Have I Ever / Icon

12.2025 - Current

Coordinate event logistics from booking through show execution, including vendor management and production needs
Manage artist relations, hospitality, and backstage operations ensuring high-quality guest and talent experience
Advance shows by confirming timelines, technical requirements, and staffing across teams
Serve as key liaison between artists, agents, and internal teams to ensure seamless execution
Support on-site operations including check-in workflows, credentialing, and issue resolution in fast-paced environments

Marketing Manager

Never Have I Ever

02.2024 - Current

Lead event marketing and ticketing strategy, including pricing, promotions, and pacing to meet revenue goals
Build and execute integrated rollout plans aligning social, email, and partnerships for event announcements
Analyze ticket sales and audience data to optimize campaigns and improve attendance
Collaborate cross-functionally with talent, promoters, and partners to align messaging and timelines
Support guest experience through clear attendee communications and event information distribution

Event Producer

Chicago

01.2022 - Current

Plan and execute live music events from concept through post-event, managing logistics, vendors, and staffing
Oversee budgets, track expenses, and ensure cost efficiency while maintaining production quality
Manage ticketing setup, tracking, and reporting across platforms to monitor performance
Coordinate front-of-house, backstage, and VIP guest experience including seating and hospitality
Develop post-event recaps including attendance, revenue, and performance insights

Manager / Event Coordinator

Splash Chicago

06.2020 - 01.2026

Executed weekly and large-scale events, managing operations, staffing, and vendor coordination
Handled guest services including list management, check-in processes, and customer experience
Oversaw hospitality and logistics for talent and VIP guests
Managed invoices, payments, and operational budgets
Maintained organized event documentation, schedules, and team communications

Education

BA - Communications

DePaul University

Skills

Event Production & Logistics
Ticketing Strategy & Revenue Pacing
Guest Experience & VIP Hospitality
Vendor & Sponsor Coordination
Budget Tracking & Invoicing
Project Management

Salesforce (Working Knowledge)
Ticketing Platforms (Ticketmaster, Universe)
Data Tracking & Reporting
Cross-Functional Collaboration
On-Site Operations Management

Event And Technical Skills

Event Production & Logistics
Ticketing Strategy & Revenue Pacing
Guest Experience & VIP Hospitality
Vendor & Sponsor Coordination
Budget Tracking & Invoicing
Project Management
Salesforce (Working Knowledge)
Ticketing Platforms (Ticketmaster, Universe)
Data Tracking & Reporting
Cross-Functional Collaboration
On-Site Operations Management

Timeline