Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Schlesinger

Chicago

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving. Excited to bring a strong background in theater, education, and office management to a dynamic organization. Adept at building and maintaining relationships with clients, ensuring their needs are met, and providing exceptional service. Possesses excellent problem-solving skills, empathy, and strong communication abilities.

Overview

13
13
years of professional experience

Work History

Private Nanny

Private Family
07.2023 - Current
  • Strong communication with parents to provide updates on children's progress, needs, and achievements.
  • Organize daily schedules to keep children engaged and home environment running smoothly.
  • Enhance children's emotional well-being by providing attentive care and nurturing relationships.
  • Handle challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Organize activities that enhanced children's physical, emotional, and social well-being.
  • Transport children to and from school, medical appointments, and extra-curricular activities.

Medical Assistant

Neurology and Pain Management
07.2016 - 06.2021
  • Assisted in conducting patient assessments and documenting medical histories accurately.
  • Assisted in administering neurological testing and procedures, ensuring accurate and timely results.
  • Assist in explaining medical procedures and treatments to patients, ensuring they have a clear understanding.
  • Coordinate with other healthcare providers to ensure comprehensive patient care.
  • Assist in managing and scheduling patient appointments, ensuring efficient patient flow.
  • Assist in maintaining accurate and up-to-date electronic health records for patients.
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times.

Teachers Assistant

JCC Preschool
08.2017 - 02.2020
  • Independently organize and lead various classroom activities.
  • Assist with planning and implementing daily schedules.
  • Maintain accurate records and documentation.
  • Communicate with parents regarding students progress and concerns.
  • Work personally with students in order to ensure successful individualized learning plans.
  • Collaborate with other staff members to create a positive environment.

Drama Specialist

JCC Apachi Day Camp
06.2018 - 08.2018
  • Create and implement engaging activities to enhance campers' creativity and self-expression skills.
  • Plan and lead theater productions for campers, including auditions, rehearsals, and performances.
  • Collaborate with other specialists to create interdisciplinary activities to provide a well-rounded creative experience for campers.
  • Communicate with parents regarding camper progress.
  • Provide emotional support and guidance to campers to ensure their well-being and overall positive camp experience.

Sales Associate

Magenta
03.2016 - 08.2018
  • Effectively build and maintain customer relationships.
  • Conduct market research to identify potential customer segments and create targeted marketing campaigns to attract and retain customers.
  • Develop and maintain a deep understanding of Magenta's products and services to effectively showcase their value to customers and address any questions or concerns they may have.
  • Provide excellent customer service to ensure customer satisfaction and repeat business for Magenta.

Office Manager

OBGYN
01.2013 - 02.2015
  • Manage schedules and ensured adequate staffing levels to meet patient demand.
  • Resolve issues through active listening and open-ended questioning, escalating major problems to manager.
  • Develop and implement training programs for new employees to ensure they have the necessary skills to perform their duties effectively.
  • Assist in managing and scheduling patient appointments, ensuring efficient patient flow.
  • Coordinate with insurance providers to obtain pre-authorization for procedures and treatments.


Education

B.A. - CMT, with an emphasis in Theater

Northeastern Illinois University
Chicago, IL
05.2021

Masterclass - Opera Performance

Atelier Lyrique At Verbier Festival Acadamy
Verbier, Switzerland
08-2022

Skills

  • Bilingual
  • Customer service experience
  • Strong Communicator
  • Proficient listener
  • Reading comprehension
  • Organized
  • Time management
  • Creative problem solver
  • Self-motivated
  • Tech savvy
  • Dedicated to any projects taken on
  • Able, willing and excited to learn about any subject
  • Positive attitude and a desire to make the best of every experience

Languages

English Native
Native or Bilingual
Spanish Native
Native or Bilingual
Hebrew
Limited Working

Timeline

Private Nanny

Private Family
07.2023 - Current

Drama Specialist

JCC Apachi Day Camp
06.2018 - 08.2018

Teachers Assistant

JCC Preschool
08.2017 - 02.2020

Medical Assistant

Neurology and Pain Management
07.2016 - 06.2021

Sales Associate

Magenta
03.2016 - 08.2018

Office Manager

OBGYN
01.2013 - 02.2015

B.A. - CMT, with an emphasis in Theater

Northeastern Illinois University

Masterclass - Opera Performance

Atelier Lyrique At Verbier Festival Acadamy

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Sarah Schlesinger