SARAH SCACHETTE

Reviewed claims documentation to ensure billing accuracy and facilitate timely payouts.

Processed auto claims while managing high volumes of inbound calls.

Communicated effectively with internal and external vendors to deliver exceptional service.

Created repeatable workflows to boost operational efficiency across teams.

Coached new hires during on-the-job training to enhance team performance.

Documented claims and customer data according to established processes.

Applied knowledge of auto policies, repair methods, and relevant regulations.

Escalated complex claims to appropriate departments for resolution.

• Planned and coordinated project activities to consistently meet deadlines.
• Identified and selected vendors and consultants to fulfill project requirements.
• Successfully managed multiple projects, ensuring adherence to safety, quality, and budget goals.
• Oversaw procurement process, including issuance of purchase orders and tracking deliveries.
• Acted as primary point of contact throughout project lifecycle for internal teams and external partners.

• Prepared and submitted documentation for new title and registration issuance to customers.
• Renewed annual registration, ensuring accuracy of all customer information.
• Managed sensitive information with utmost discretion and confidentiality.
• Reviewed paperwork meticulously prior to submission for approval.

• Conducted interviews and hired certified nurse assistants to ensure quality staffing.
• Maintained client records through quarterly reviews and submitted reports to state authorities.
• Informed employees about required continuing education in compliance with state regulations.
• Facilitated meetings with potential clients and families to negotiate and finalize contracts.

• Billed health insurance companies for services rendered by patients.
• Ensured timely payment from insurance companies in accordance with contracts.
• Managed billing for out-of-pocket expenses and facilitated payment arrangements.
• Created detailed records of customer accounts and transactions for accurate tracking.

• Assisted patients with personal hygiene tasks, ensuring utmost respect for privacy and dignity.
• Completed daily documentation of patient care, accurately inputting reports into practice databases.
• Adhered to HIPAA regulations to safeguard confidentiality of sensitive medical information.