Sarah Rios
Aurora
Summary
Results-driven operations professional with a strong background in training development and team leadership. With over 5 years of experience, I have successfully managed workflow and implemented long-term strategies that contributed to improved productivity and reduced operational costs.
Overview
7
7
years of professional experience
Work History
Operations Manager
LA Fitness
Naperville
07.2025 - 12.2025
- Communicated with vendors to facilitate timely delivery of supplies and materials.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Operations Manager
XSport Fitness
Naperville
01.2020 - 07.2025
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Team Member
Portillos
Naperville
08.2019 - 11.2020
- Operated kitchen equipment and maintained cleanliness standards.
- Provided excellent customer service in a fast-paced restaurant environment.
- Assisted in preparing food items according to restaurant guidelines.
- Collaborated with team members to ensure smooth service flow.
- Handled cash transactions and processed customer orders efficiently.
- Stocked supplies and organized workstations for optimal efficiency.
Picker/Packer/Forklift Operator
Amazon
Aurora
01.2019 - 06.2019
- Performed quality checks on packed items before shipping.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Used handheld scanners to key in data for packages.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Verified accuracy of picked items by comparing them against pick list.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Reported any damaged products to supervisor immediately upon discovery.
Server
Buffalo Wild Wings
Woodridge
03.2019 - 05.2019
- Took food and drink orders accurately from customers at tables.
- Delivered food and beverages promptly while ensuring order accuracy.
- Assisted with menu recommendations and answered customer inquiries effectively.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments swiftly using POS system for transactions.
Education
High School Diploma -
Naperville Central High School
Naperville, IL05-2019
Skills
- Operations management
- Vendor communication
- Inventory control
- Data analysis
- Training development
- Strategic planning
- Project management
- Project planning and development
- Conflict resolution
- Problem solving
- Staff development
- Customer relationship management
Languages
Spanish
Full Professional
Timeline
Operations Manager
LA Fitness
07.2025 - 12.2025
Operations Manager
XSport Fitness
01.2020 - 07.2025
Team Member
Portillos
08.2019 - 11.2020
Server
Buffalo Wild Wings
03.2019 - 05.2019
Picker/Packer/Forklift Operator
Amazon
01.2019 - 06.2019
High School Diploma -
Naperville Central High School