Sarah Katzman
Chicago
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Innjoy Logan Square
01.2019 - 10.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Checked identification of guests to verify age requirements for alcohol purchase
- Talked easily with patrons to build rapport and earn repeat business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Prep Worker and Barback
The Whistler
05.2023 - 10.2023
- Batched a variety of large quantity of cocktails, based on par requirements and items in stock
- Learned to distinguish over 100 different spirits, liqueurs, sherries, vermouths
- Ability to calculate and measure out specific volumes of liquids to create a balanced pre-batched cocktail
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Bartender
Five Star Bar
04.2022 - 04.2023
- Operated $250 cash register and Toast system for transactions and made proper change for cash transactions
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer
- Initiated weekly deep cleaning procedures
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepped bar produce and syrups well-stocked to meet customer needs.
Office Manager
Essential Acupuncture Chicago
01.2021 - 10.2022
- Oversaw receiving and organizing correspondence, answering, and forwarding calls and creating business letters and records
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives
- Managed office inventory and placed new supply orders
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Associate of Arts - Art History
DePaul University
Chicago, IL05.2019
Skills
- Attending to Multiple Customers
- Cash Register Operation
- Classic Cocktails
- Responsible Alcohol Service
- Glassware Polishing
- Counting Money
- POS Terminal Operation
Certification
BASSET certified
Food Handler certified
Timeline
Prep Worker and Barback
The Whistler
05.2023 - 10.2023
Bartender
Five Star Bar
04.2022 - 04.2023
Office Manager
Essential Acupuncture Chicago
01.2021 - 10.2022
Assistant Manager
Innjoy Logan Square
01.2019 - 10.2024
BASSET certified
Food Handler certified
Associate of Arts - Art History
DePaul University
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