Sarah Burke
Hampshire,IL
Summary
Administrative professional with experience supporting municipal government, law enforcement, accreditation, records management, and public service operations. Skilled in FOIA coordination, policy compliance, documentation, customer service, and confidential records handling. Proven ability to manage multiple priorities while maintaining accuracy, professionalism, and strong communication.
Overview
9
9
years of professional experience
Work History
Accreditation Manager
Oak Brook Police Department
Oak Brook, IL
02.2024 - 05.2026
- Developed and implemented accreditation policies ensuring compliance with state and national standards.
- Conducted regular audits to assess adherence to accreditation requirements, identifying areas for improvement.
- Trained staff on accreditation processes, enhancing understanding and engagement across departments.
- Collaborated with external agencies to facilitate successful evaluations and maintain positive relationships.
- Analyzed and identified risk areas to determine compliance with applicable laws and regulations.
- Processed Freedom of Information Act (FOIA) requests for body-worn camera and in-car squad video footage in compliance with Illinois FOIA statutes and departmental policy.
- Utilized digital evidence management systems such as Axon Evidence.com to locate, review, and export responsive video files.
- Performed detailed video review and redaction of sensitive content including faces, license plates, juvenile information, and confidential investigative material.
- Applied redaction tools to ensure compliance with privacy laws, HIPAA considerations, and ongoing investigative exemptions prior to public release.
- Coordinated with sworn personnel and records units to verify release approvals and ensure accurate fulfillment of FOIA deadlines.
- Maintained FOIA tracking, documentation, and request logs using systems such as GOVQA to ensure audit readiness and statutory compliance.
- Support department community events and outreach initiatives.
Customer Service Clerk
Schaumburg Police Department
Schaumburg, IL
04.2023 - 02.2024
- Acted as the first point of contact for public inquiries by phone and in person.
- Entered and responded to FOIA requests through GOVQA.
- Processed citations, tow bonds, and boot fees through DACRA, facilitating the resolution of vehicle-related violations.
- Completed Clery requests and conducted background checks for individuals and agencies to ensure compliance with safety regulations.
- Performed LEADS verifications for stolen vehicles, firearms, and license plates.
- Reviewed and approved police reports in PremierOne.
- Entered mental health incident reports into Illinois UCR repository to maintain accurate public safety data.
Administrative Assistant
Firemen’s Annuity and Benefit Fund of Chicago
Chicago, IL
05.2017 - 01.2022
- Maintained confidential records and organized documents in DocuWare for easy retrieval.
- Assisted senior managers and trustees with administrative requests to streamline workflow.
- Prepared reports and maintained policies and procedures.
- Coordinated and tracked responses to Freedom of Information Act requests to ensure compliance.
- Coordinated responses to Freedom of Information Act requests.
Education
High School Diploma -
William H. Taft High School
Chicago, IL06-2015
Skills
- Accreditation management
- Employee training and supervision
- Policy compliance
- Document review
- Management
- Employee development
- Time management
- Microsoft Office
- PowerDMS
- HxGN OnCall Records
- Regulatory compliance
- Quality assurance
- Notary Public
- Customer service
- Program evaluation
Timeline
Accreditation Manager
Oak Brook Police Department
02.2024 - 05.2026
Customer Service Clerk
Schaumburg Police Department
04.2023 - 02.2024
Administrative Assistant
Firemen’s Annuity and Benefit Fund of Chicago
05.2017 - 01.2022
High School Diploma -
William H. Taft High School