Sarah Cwik
Moline
Summary
Experienced hospitality professional skilled in sales techniques and performance improvement. Proven ability to enhance guest satisfaction and train team members, contributing to a supportive and efficient work environment.
Overview
4
4
years of professional experience
Work History
Server
Chili's Bar and Grill
Davenport, IA
05.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and promoting repeat business.
- Accurately took and processed customer orders using point-of-sale system, minimizing errors and enhancing efficiency.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, maintaining quality standards.
- Assisted in training new team members on restaurant policies and service techniques, fostering a supportive team culture.
- Addressed customer inquiries and concerns promptly, resolving issues effectively to enhance overall dining experience.
Bartender
DC Cobbs
Huntley, IL
01.2022 - 05.2025
- Crafted and served a variety of cocktails and beverages, ensuring high-quality standards.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Assisted in training new bartenders on techniques and customer service standards.
- Managed inventory levels, placing orders for supplies to prevent shortages during peak hours.
- Implemented efficient workflow processes, reducing wait times during busy shifts.
- Served high customer volumes during special events, nights, and weekends.
Education
Radiologic Technology
Black Hawk College
Moline, IL05-2029
Skills
- Strong work ethic
- Sales techniques
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Guest engagement
- Performance improvement
- Relationship management
Languages
Spanish
Professional Working
Timeline
Server
Chili's Bar and Grill
05.2025 - Current
Bartender
DC Cobbs
01.2022 - 05.2025
Radiologic Technology
Black Hawk College