Sara Crawford
Nothing Bundt Cakes
Bourbonnais
1
Certification
8
years of professional experience
Dynamic professional with a friendly demeanor and strong teamwork skills, previously at Nothing Bundt Cakes. Proven ability to enhance customer satisfaction and streamline operations, while effectively managing time and multitasking. Recognized for mentoring staff and implementing process improvements that boosted efficiency and fostered a positive work environment.
Work History
Frosting Lead
1 Year 6 Months- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant Manager
2 Years 4 Months- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Team Lead
4 Years 1 Month- Led team in operational workflows, optimizing productivity and ensuring adherence to safety protocols.
- Mentored junior staff, fostering skills development and enhancing team performance.
- Implemented process improvements, resulting in reduced turnaround times and increased efficiency.
- Coordinated cross-functional collaboration to streamline inventory management systems and reduce discrepancies.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
High School Diploma - General Studies
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Multitasking Abilities
Organizational skills
Certification
Sanitation Certification
Timeline
Frosting Lead
Nothing Bundt Cakes
03.2025 - CurrentRead More
Assistant Manager
Circle K
09.2022 - 01.2025Read More
Team Lead
Berkots
06.2018 - 07.2022Read More
BBCHS
High School Diploma from General Studies
Read More